Ella Baldwin

Adaptable and motivated professional with a strong emphasis on detail and sanitation standards. Proven track record of effective communication and multitasking in high-pressure environments. Experienced in customer service roles, consistently delivering exceptional results and supporting team objectives. Prepared to leverage skills in healthcare to improve operational efficiency.

Housekeeper - HC One - Birmingham

(2026-02 - 2026-04)

• Kept floors spotless using Hoovers, mops and brushes for deep cleaning.
• Stocked toilet tissue, paper towels and other bathroom supplies.
• Conducted deep cleaning of bathrooms and kitchens, focusing on sanitisation to meet health standards.
• Removed trash from guest rooms, including emptying bins and properly disposing of soiled linen.
• Dusted and polished with meticulous attention to detail, minimising risks of breakages and damage.

Charity Shop Volunteer - British Heart Foundation - Birmingham

(2022-01 - 2023-01)

• Managed till operations, accurately processing cash, card, and gift aid transactions.
• Replenished items and organised displays to keep stock looking professional.
• Kept shelves neat, clean and organised through visual merchandising.
• Organised stockroom, ensuring efficient retrieval of items and optimal space usage.
• Undertook regular cleaning duties, ensuring shop presented well to the public.

Level 2 in Animal Care - Animal Care - Sandwell College (2023)

GCSEs - Bishop Walsh Catholic School (2018)