Ella Davis

I am a hardworking, reliable and friendly individual with excellent customer service, communication and organisational skills. I have experience in administration, reception and customer-facing roles within a memorial masonry business. I work well independently and as part of a team, learn new skills quickly and always take pride in providing a professional service. I am currently seeking long-term part-time employment.

Receptionist / Memorial Mason Assistant - S.P DAVIS Memorials

(2017-01 - 2018-12)

• Welcomed customers and dealt with enquiries in a friendly, professional manner.
• Provided excellent customer service and helped customers with individual requirements.
• Answered telephone calls and emails and arranged customer appointments.
• Prepared quotations, invoices and other paperwork accurately.
• Assisted customers with memorial headstones, inscriptions and design choices.
• Maintained accurate and up-to-date customer records.
• Designed and painted memorial headstones, demonstrating creativity and attention to detail.
• Kept stock areas and displays fully stocked, clean, organised and visually appealing.
• Worked as part of a team and completed additional duties as required.

Receptionist / Memorial Mason Assistant - S.P DAVIS Memorials

(2025-01 - 2026-12)

• Welcomed customers and dealt with enquiries in a friendly, professional manner.
• Provided excellent customer service and helped customers with individual requirements.
• Answered telephone calls and emails and arranged customer appointments.
• Prepared quotations, invoices and other paperwork accurately.
• Assisted customers with memorial headstones, inscriptions and design choices.
• Maintained accurate and up-to-date customer records.
• Designed and painted memorial headstones, demonstrating creativity and attention to detail.
• Kept stock areas and displays fully stocked, clean, organised and visually appealing.
• Worked as part of a team and completed additional duties as required.

Level 1 Beauty Therapy - Beauty Therapy

BTEC ICT - ICT

BTEC Travel and Tourism - Travel and Tourism

Secondary Education