Ella Girvan

Motivated and dependable school leaver with practical administrative experience gained within a busy haulage company while studying Beauty Therapy at college. Confident communicating with customers and colleagues, handling telephone and email enquiries, maintaining accurate records, and entering client information on company systems. A quick learner with a positive attitude, strong attention to detail, and a willingness to take on new challenges.

Now seeking a permanent entry-level role or apprenticeship offering long-term development and the opportunity to build a successful career.

Administrative Assistant - Guest Express Transport

• Maintained and organised company records and filing systems.
• Entered and validated client information on company portals and systems.
• Answered telephone enquiries and directed calls and messages appropriately.
• Managed email correspondence and forwarded enquiries to the relevant departments for follow-up.
• Communicated with colleagues to support day-to-day business operations.
• Developed confidence, accuracy, organisation, and professional communication skills.

Level 2 NVQ - Beauty Therapy - West Thames College, Isleworth

GCSEs - Logic Studio School, Feltham (2025-06)