Ella Greenall

Motivated and enthusiastic student with experience in customer service and fast paced environments currently studying second year Level 3 Travel and Tourism building knowledge of HR, events management and travel industry operations. As a competitive cyclist I have developed strong communication, teamwork, discipline and determination. I am friendly reliable and passionate about supporting others and creating positive environments.

Front of house/waitress - White Lion Wrightington

(2022-01 - 2023-12)

Delivered high-quality customer service in a busy restaurant, handling orders, preparing drinks, and serving food efficiently. Maintained a clean, welcoming environment while working closely with the team to ensure smooth service during peak times.

Hairdressing assistant - Dimensions Hair Salon

(2020-01 - 2023-12)

Supported stylists with daily tasks such as washing hair and maintaining a clean, professional salon environment. Helped to create a welcoming experience for clients while building strong communication skills, and balanced responsibilities effectively.

Work experience - Gilpin Hotel and Lake house and Macdonald Kilhey Court

(2025-01 - 2025-12)

Completed one week of work experience each at The Gilpin Hotel & Lake House and Macdonald Kilhey Court. I gained insight into both front-of-house and back-office operations. At Kilhey Court, supported the restaurant team and assisted with office tasks, while at The Gilpin worked across reception, breakfast service, and a Michelin-starred restaurant, welcoming guests, supporting service, and assisting with check-ins and room orientation.

GCSEs - Standish Community High School (2019-01 - 2024-12)

Level 3 - Travel and Tourism - Runshaw College (2024-01 - 2026-12)