Ella Kiff

Motivated Professional with experience in cash handling, childcare, and hospitality. Delivered exceptional service through effective transaction management and guest assistance while supporting event coordination and decor setup. Pursuing final year in Level 3 Film and TV Studies, currently contributing to team at Savers Health and Beauty.

Cashier - Savers Health and Beauty - Biggleswade

(2025-10)

• Handled cash, credit card, and voucher payments.
• Processed payments by cash, or card to complete transactions.
• Maintained clean, tidy and organised checkout areas.
• Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
• Offered friendly greetings and farewells, creating a welcoming environment.
• Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
• Managed queue efficiently, reducing waiting times and improving customer satisfaction.

Childcare Provider - Family Child Care/Babysitting - Biggleswade

• Supervised children in home environment while parents worked.
• Maintained safe, clean, structured environment while promoting positive behaviour.
• Prepared meals and assisted with homework while organising fun activities.
• Managed engaging educational activities targeting early literacy and mathematics for children needing extra support.

Wedding Venue Assistant - Shortmead House - Biggleswade

(2022-12 - 2023-10)

• Cleaned lobby and disposed of garbage to ensure a welcoming environment for visitors.
• Handled customer inquiries face-to-face, delivering prompt and courteous responses to enhance visitor satisfaction.
• Reported any incidents or feedback from attendees to management, contributing to continuous improvement of services.
• Cleared and washed glasses after serving drinks to maintain hygiene and readiness for events.
• Directed guests for parking, facilitating smooth arrival and enhancing overall experience.
• Arranged seating and decorations for wedding venues to create a welcoming atmosphere.

NVQ Level 3 - Level 3 Film & TV Media Studies (Year 1) - North Hertfordshire College, Hitchin (2026)

SVQ Level 2 - Level 2 Film & TV Media Studies - North Hertfordshire College, Hitchin (2025)

GCSEs - Stratton Upper School, Biggleswade (2024 - 2024)