Elle Hedley

A Dedicated and Hardworking Retail Professional With a Proven Track Record of Excellence, Recognised by my Fellow Team Members Through Multiple 'Employee of the Month' Awards for Outstanding Performance and Commitment. A Passionate Fashion Enthusiast With Extensive Customer Service and Retail Experience, Possessing Strong Communication, Teamwork and Problem Solving Skills. A Keen and Quick Learner Who Thrives in Dynamic and Fast Paced Environments, Eager To Develop Further in the Industry and Take the Next Steps in my Career To Contribute my Enthusiasm, Skills and Dedication to a New Role Within the Industry.

Sales Advisor at & Other Stories (2023-03 – Present)

• Greeting, Serving and Advising Customers With a Genuine Interest and Passion for the Products We Sell and Working Very Well in a Team Environment
• A Trusted Support to the Visual Merchandiser Carrying Out Visual Tasks Such as Changing Mannequins, Refreshing Window and Table Displays Using my Experience and Knowledge Gained Over the Years
• Training New Staff To Help Them Achieve Goals Quickly and Become a Key Member of our Team
• Responsible for the Shoe Area in Store, Ensuring It Is Replenished, Visually Appealing to our Customer and Organised in BOH To Maximise Sales and Efficiency for Staff
• Delivery Responsible, Scanning in Each Delivery, Tagging, Hanging, Steaming and Replenishing all Stock As Well as Carrying Out Stock Counts and Filing Away Overstock in the Stockroom

Sales Advisor at Cos (2022-11 – 2023-02)

• Keeping Customers at the Forefront of my Duties Offering Styling Advice and Product Knowledge With a Genuine Interest and Passion for Retail
• Greeting Customers and Approaching Them for Help Ensuring the Best Possible Shopping Experience
• Replenishing Stock and Maintaining Store Standards As Well as Stockroom
• Adapted Quickly to Working as a Team in a Fast Paced Environment

Co-Creator and Store Manager at Red Berry Vintage (2020-08 – 2021-04)

• Curated, Sourced and Priced Vintage Clothes To Be Sold in Store and Online
• Built and Designed Website for Store Marketing and E-Commerce
• In House Photographer and Stylist for Both E-Commerce and Social Media Posts
• Responsible for Processing and Delivering Orders in Time Pressured Environment

A Levels in Art and Psychology – Merchant Taylor's Girls School (2008 – 2015)

GCSEs Including Maths and English – Merchant Taylor's Girls School (2008 – 2015)