Elle Lewis

I consider myself to be a hardworking, organised and motivated individual. I am trustworthy, honest and approachable, with a positive work ethic and a strong commitment to achieving high standards. I am able to manage my time effectively, work independently and complete tasks within tight timescales.

I am resilient and willing to take on new and unfamiliar challenges, remaining calm and professional in demanding situations. I have experience working in a fast-paced prison environment with strict schedules and procedures, supporting children and young people with additional needs, as well as experience in administration, customer service, social media and marketing. I also undertake promotional work at motocross events around the UK, giving me additional events and public-facing experience.

Latimer’s of Shifnal (2019-09 – 2020-07)

Worked part-time in the kitchen supporting the Chef with food preparation, general kitchen duties and cleaning down after each shift. Also worked front of house, interacting with customers, taking food and drink orders and processing payments.

Prison Custody Officer at HMP Oakwood (2022-01 – 2022-10)

Worked at HMP Oakwood, an all-male Category C prison, on residential landings.

Responsibilities included interacting with prisoners, unlocking and locking cells, meal distribution, roll checks and managing prisoner movement throughout the prison. Ensured prisoners were unlocked on time for work and other activities. Supported prisoners during social time with tasks such as writing letters and communicating with their families or Offender Management Unit, and helped them access their Prison Offender Manager.

Maintained professional boundaries while supporting prisoners with their needs within the role.

SEN Teaching Assistant at Options Higford (2023-02 – 2024-02)

Worked at a specialist school for autistic children, supporting pupils throughout lessons with academic work, emotional regulation and individual learning needs. Supported children on a 1:1 and 2:1 basis, including pupils who were non-verbal and had a wide range of special educational needs. Responded to incidents involving distressed or challenging behaviour, helping to keep children and staff safe and supporting pupils until they were calm and regulated.

Supported transitions between vehicles and classrooms and completed detailed handovers with parents and care teams. Planned and participated in off-site learning visits to parks, zoos, supermarkets and cafés, including completing appropriate risk assessments. Developed strong relationships with individual children by adapting support to their communication style, needs and preferences.

Maintained high standards of safeguarding, following procedures and recording and reporting concerns to the relevant professionals.

Social Media & Marketing Manager at DRB Resources LTD (2024-02 – 2024-09)

Worked alongside a small team overseeing social media content and producing competitive posts, videos and reels. Collaborated with the marketing department to create merchandise for the company and partnering businesses. Had responsibility for company media platforms, emails and ordering systems.

Administrator at Enablelink – Metal Recycling (2024-09 – 2025-06)

Worked in an administrative role before being made redundant in June 2025.

Responsibilities included responding to customer emails and telephone calls, liaising with the finance team to ensure customer payments were made on time, opening new customer accounts and using online systems such as FRED to record incoming vehicles and materials. Also worked on the weighbridge, weighing lorries entering and leaving the yard, checking loads and directing drivers to the correct area of the site. Communicated incoming material information to yard staff and ensured procedures were followed accurately.

Support Worker at CareTech Children’s Residential Care Homes (2026-07 – Present)

Currently work in a residential children’s care home supporting young people aged 10–17 with SEN, learning difficulties and social, emotional and mental health (SEMH) needs. Provide day-to-day care and support, including waking young people, preparing meals, supporting personal routines, education and household tasks, and helping them develop essential life skills and independence in preparation for adulthood. Manage challenging situations including distressed and aggressive behaviour, violence, safeguarding concerns and missing episodes while maintaining a calm and professional approach.

Liaise with social workers, police, NHS 111 and other professionals to support the safety, wellbeing and individual needs of young children

– St Wulstans Catholic Primary School (2006 – 2012)

– Hagley Roman Catholic High School (2012 – 2017)

– Stourport High School & VIth Form Centre (2017 – 2019)

– Telford College (2019 – 2021)