Waitress
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I am a genuine, hardworking young woman who can work in groups or solo. I like working with people and enjoy helping others in time of need. I like to think of myself as quite a bubbly person and will complete any task given as long as it has been explained.
I am computer alliterate and am a good time keeper. I am organised and efficient and I can reach any targets given to me and do this in a quick and orderly manner. I catch on to new job roles quite quickly and can absorb information very well.
Waitress - Sambucas - Newcastle
(2017-01 - 2017-03)
In this job role I had to take responsibility of setting out tables, taking and serving orders to customers and making sure they had the best experience in the restaurant as possible. It was a very multi-tasking role which is why I enjoyed the job so much.
Customer Service Advisor - EE - Newcastle
(2017-11 - 2018-08)
In this job role I had to communicate with customers over the phone in order to solve their technical queries. This job is also multi-tasking and you have to complete a certain amount of deadlines to achieve the goals you want in this job. Also, you have to be very computer alliterate and have a formal manner whilst dealing with the customers.
Bar Maid - Traveller's Rest - Newcastle
(2018-12 - 2019-06)
In this job role I had to deal with customers in the correct manner and make sure I catered to their needs in different ways.
Bar Maid - The Bridge Inn - Newcastle
(2021-03 - 2021-08)
In this job role I have to deal with customers appropriately, whilst multi tasking in different ways to keep every punter happy and content with the services in a polite manner.
Customer Service Sales Advisor - Sky UK - Newcastle
(2021-08 - 2022-04)
In this job role I have to speak to customers over the phone and help with any queries they may have. Also, I have to hit targets for sales and help customers choose the right device or SIM card they may need. This role involves hitting targets and doing everything in a timely manner so that I can be as available as possible to help other customers.
Customer Advisor - North Tyneside council - Newcastle
(2022-09 - 2022-12)
In this job role I had to answer inbound calls. Deal with queries over the phone about housing, environment and payments. I had to suit each need to every customer and help them with the best outcome possible in an orderly manner.
GCSE - St Mary's Roman Catholic (2017)
Level 3 NVQ - Health and Social Care - Tyne Metropolitan College (2018)
