Ellie Bedford

Results-driven customer service professional focused on efficiency, high-quality task execution, and strong team collaboration. With excellent interpersonal skills and a proactive approach to learning, I adapt quickly and support customers effectively. Dedicated to maintaining high performance standards and personal motivation across all responsibilities.

Accounts Assistant at Iceland (Present)

• Financial Reporting: Processed critical daily finance reports, including TX6, price verification, and quantity audits.
• Invoice Management: Executed the end-to-end invoice lifecycle by processing, verifying, and clearing ledger data.
• Discrepancy Resolution: Investigated and resolved accounting variances to ensure high data integrity.
• Logistics Support: Managed documentation for direct deliveries to maintain seamless back-office workflows.

Receptionist at Cariad Nails

• Operations Management: Scheduled client bookings and managed calendars to optimise salon floor capacity.
• Customer Relations: Delivered premium service to provide an inviting and professional guest experience.
• Facility Accountability: Held full key-holder responsibility, executing opening/closing protocols and cash reconciliation.

Sales Assistant at JD Sports

• Customer Service: Delivered friendly, knowledgeable service to customers, assisting with product selection and ensuring a positive shopping experience.
• Teamwork: Worked collaboratively in a fast-paced retail environment, supporting colleagues during busy trading periods.

GCSEs – Flint High School

Beauty Training in Beauty – Oh Darlin Training Academy