Ellie Burrows

I consider myself to be dependable and a motivated person who is very happy to work as part of a team, or equally carry out tasks independently. I am enthusiastic, friendly, reliable, and approachable, always aiming to do everything to the best of my ability. I am respectful to others, and I am keen to take a positive approach to new tasks however big or small.

Level 2 Apprentice - Ellie Fitzgerald Hair and Beauty - Yateley, GU46 7SB

(2024-07)

• Welcoming clients into salon
• Ensuring customer satisfaction
• Managing stock
• Maintaining health & safety
• Helping colleagues
• Ensuring salon is presentable

Business Administrator Apprentice - Advansys - Wokingham, RG40 2AD

(2023-08 - 2024-07)

• Dealing with customer accounts - checking/ chasing payments
• Sending out invoices to customers
• Managing customer accounts of my own - creating Google Business profiles and optimising Instagram accounts
• Talking to customers on the phone - answering any queries they may have
• Helping others and completing tasks that are assigned to me
• Organising and making sure the company's systems are up to date

Part-time front of house - Sedero Lounge - Wokingham, RG40 1AZ

(2022-06 - 2023-08)

My role was to greet people when they arrive, order food, make drinks, bring out food to them, and ensuring excellent customer service.

Part time cafe bar assistant - Squires Garden Centre - Squires Garden Centre, Heathlands Rd, Wokingham, RG40 3AS

(2021-10 - 2022-06)

GCSE - Bohunt secondary School Wokingham (2016-09 - 2021-05)

BTEC - Yateley Sixth Form (2021-09 - 2023-06)

Level 2 hairdressing - hairdressing