Ellie Leonard

Hardworking and confident individual determined to give my best in all aspects of work. Strong ability to quickly learn new skills and put them into practice. Capable of working independently or as part of a team. Experienced in customer service, stock management, IT equipment, and handling money. Confident communicating with diverse groups of people.

Lead Driver and Operator of Mobile Plant at Chepstow Plant International LTD (Present)

Lead driver and operator of mobile plant in a china ball clay quarry

• Morning checks and site attendance reporting
• Pre-start checks on plant equipment
• Operate ADT dumper and Excavator with blue cards certification
• Load and tip material in designated areas
• Maintain plant to required standards
• Adapt driving and operating to weather conditions
• Refuelling and paperwork completion

Engineer and Technician at The Techout (2020-01 – 2022-12)

Phone, tablet, PC and games console repairs and e-commerce support

• Testing devices and quality checking
• Stock control and organisation
• Phone, tablet, PC and games console repairs
• Pack online orders and ensure completion by collection time
• Deal with sales and customers in shop
• Excel spreadsheet and basic computer skills
• Diagnose and solve technology issues
• Open shop daily: disarm alarm, count till, prepare shop

Phone Engineer and Technician at Second-Hand Phones (2017-01 – 2020-12)

Phone and tablet repairs and e-commerce support

• Testing devices and quality checking
• Stock control and organisation
• Phone and tablet repairs
• Website image design and listing creation
• Excel spreadsheet and basic computer skills
• Solving technology issues
• Photoshop experience

Sales Assistant at Sainsbury's Phone Shop (2016-01 – 2017-12)

Sales assistant with focus on customer service and targets

• Provide excellent customer service to achieve sales and targets
• Assist customers with sales, queries and phone problems
• Complete contracts on computer and paper work
• Complete payroll and help with scheduling
• Teach customers phone applications
• Solve customer issues with phones
• Microsoft Excel and Word skills
• Phone support for customers and other stores

General Assistant at Sainsbury's (2014-01 – 2016-12)

Shelf stacking and general customer and colleague support

• Stock rotation with date management
• Cleaning and maintenance
• Excellent customer service
• Assist customer and colleague queries
• Checkout work
• Phone customer support
• Team work to complete daily tasks and stock
• Paperwork for code control and long life
• Handset work
• Adapt approach for diverse customer types

Gym Assistant at Function Fitness Gym (2014-01 – 2014-12)

Weekend and evening gym support during final year of school

• Cleaning all equipment and gym facilities
• Greeting customers on arrival
• Assisting customers with needs
• General reception work
• Helping with gym inductions
• Lead classes to build leadership skills and confidence

BTEC Level 3 in Sport – Petroc College - Barnstaple

AS level in Geography – Petroc College - Barnstaple

GCSE in OCR Sport – Great Torrington School

GCSE in Mathematics – Great Torrington School

IGCSE in Mathematics – Great Torrington School

GCSE in Additional Maths – Great Torrington School

GCSE in English – Great Torrington School

GCSE in Science – Great Torrington School

GCSE in ICT – Great Torrington School

GCSE in French – Great Torrington School

GCSE in History – Great Torrington School

GCSE in Geography – Great Torrington School

GCSE in Physical Education – Great Torrington School

Award in Sports Leadership Award – Great Torrington School