Emilia Cestaro

I am a extremely driven and well-organised professional with a track record of effectively managing assignments and producing favourable outcomes. I thrive at setting priorities for tasks and completing deadlines in hectic settings because I have excellent time management abilities and a keen eye for detail. I work well in both solo and group environments and am well-known for my proactive attitude, problem-solving abilities, and good communication skills.

I'm excited to bring my energy, dependability, and organisational skills to a dynamic team so I can have a significant influence.

Retail Assistant - TK Maxx

(2024-09)

Working at TK Maxx has strengthened my customer service, stock management, and multitasking abilities in a busy, fast‑moving retail environment. I support store operations by maintaining high presentation standards, assisting customers with product queries, and ensuring efficient stock flow from delivery to shop floor.

• Delivered friendly, attentive customer service, helping shoppers locate items and make confident purchase decisions.
• Processed transactions accurately using tills, handling cash, card, and digital payments.
• Replenished stock quickly and efficiently, ensuring the shop floor remained well‑organised and visually appealing.
• Supported fitting room operations, managing item counts, assisting customers, and maintaining security standards.
• Worked collaboratively with the team to meet daily targets and maintain smooth store operations during busy trading hours.
• Followed TK Maxx brand standards for merchandising, pricing, and stock rotation.
• Adapted quickly to changing priorities such as delivery processing, queue support, and customer enquiries.

Sales Assistant - Sports direct

(2022-01 - 2023-07)

Gained strong experience in a fast‑paced retail environment, developing skills in customer service, product knowledge, and sales. Consistently met sales expectations by engaging with customers, understanding their needs, and recommending suitable products.

• Delivered outstanding in‑store experience through positive and attentive customer service.
• Replenished stock in line with sales trends, maintaining clean and attractive displays.
• Assisted customers with selecting merchandise, accessories, and completing purchases.
• Maintained efficient sales operations during peak hours and promotional events.
• Ensured high store presentation and hygiene standards.
• Provided tailored product advice to increase sales opportunities.
• Processed payments using cash, credit, and debit methods.

Level 3 extended diploma - Health and social care (2021-09 - 2023-06)

BSC (Hons) - Nutrition (2023-09 - 2026-07)