Emily Baker (pqetics)

Professional retail assistant able to communicate to customers on all levels smart presentable and able to deliver and maintain a high standard of service in a fast-paced environment. I have gained a great deal of skill and knowledge working in a wide variety of retail roles. Enthusiastic and actively enjoy learning new skills and techniques whilst working with a team towards achieving targets.

I possess a positive outlook even when working under pressure in challenging circumstances. I have excellent computer skills and should be easy to adapt to new electronics devices whenever the company demands it.

Warehouse Assistant - Savers Health and Beauty

(2024-02 - 2026-01)

• Loading cages into the lorries
• Consolidating cages
• Lane Coordination
• Picking products and being rated on pick time
• Dismantling Boxes
• General Cleaning

Warehouse Operative - Lidl

(2023-06 - 2023-07)

• Operating the Pit machine
• Picking products and working to a fast pace
• Reporting any damaged items to line manager
• Supporting the team with tasks, such as cleaning equipment and stock check

Fulfilment Associate - Amazon

(2020-10 - 2022-11)

• Worked additional hours when requested during busy peak periods
• Handle orders, ensuring that the items that the customers get are in the highest quality
• Quick to learn new techniques and the constant changing patterns when new systems come into place
• Ensuring that the aisles are kept in correct standard to reduce hazards that could cause harm towards other colleagues
• Able to stand at extended amount of time, while using the correct manual handling techniques regardless the item

Shop Assistant - Food Weighouse

(2003-01 - 2004-12)

• Responsible for taking payment for goods from customers, handling monies and checking correct payments received
• Managed a checkout, handling monies and ensuring customers provided with excellent customer service
• Resolved any customer questions and queries regarding products as well as resolving any problems or situations in a professional manner
• Responsible for ensuring shelves and aisles are correctly stocked and maintained replenishing as necessary
• Assisted colleagues, when necessary, in the unloading and storing bulk deliveries and storing in correct areas
• Worked additional hours when requested during busy shopping periods

Level 2 - English - Bishop Auckland College

Level 2 - Maths - Bishop Auckland College

Level 2 & Level 3 - Art & Design - New College Durham