Emily Doherty

Friendly, reliable and highly motivated professional with over five years' experience in customer facing roles across hospitality, retail and visitor services. I am currently seeking a new role within the hospitality, customer services and retail sectors as I have a keen interest in these areas. I contribute strong organisational, communication and problem-solving skills while continuing to develop professionally.

Catering Assistant - King Richard III Visitor Centre / Jewry Wall

(2022-01 - 2026-12)

• Handling cash and operating tills.
• Food and beverage preparation, including barista-style coffees.
• Assisting management with kitchen administration.
• Maintaining high standards of cleanliness and food hygiene.
• Preparing for large events and group bookings.
• Ensuring compliance with food safety and hygiene regulations.
• Strong time management, balancing shifts across two sites and supporting events.
• Excellent communication and teamwork skills, including task delegation.
• Highly organised, regularly rotating stock.
• Consistently punctual and reliable, arriving early to complete preparation tasks.
• Delivered high-quality customer service across a varied menu.
• Developed barista, baking and food presentation skills, including latte art.
• Strong attention to detail and creativity in food presentation.

Reception / Front of House Assistant - King Richard III Visitor Centre

• Operated reception ticketing systems and IT software.
• Processed customer payments and issued receipts.
• Greeted visitors and provided information on museum exhibits.
• Managed visitor enquiries while completing administrative tasks.
• Demonstrated strong multitasking and organisational skills.

Casual Supervisor / Bartender - The Y Theatre

(2024-01)

• Guest entry and front-of-house administration.
• Cash handling and till operation.
• Bar service and drink preparation.
• Assisting management with bar administration.
• Stock rotation and inventory control.
• Setting up bar and theatre spaces for events.
• Seating and supervising guests during performances.
• Maintaining cleanliness and safety standards.
• Worked efficiently during busy services, managing multiple orders.
• Confidently handled challenging customer situations.
• Strong leadership and communication when delegating tasks.
• Excellent time management during peak service periods.
• Ensured compliance with licensing laws and ID checks.
• Reliable and punctual, supporting event setup and preparation.

Keyholder Cleaner - Queen of Bradgate & The Tree

(2021-09 - 2022-12)

• Maintained high cleanliness standards across multiple areas.
• Assisted with cleaning administration and stock control.
• Operated cleaning equipment, including buffing machines.
• Waste disposal and reporting maintenance issues.
• Keyholder responsibilities.
• Excellent time management under strict schedules.
• Strong health & safety awareness, including COSHH compliance.
• Confident problem-solving with equipment and tasks.
• Highly self-sufficient and able to work independently.
• Effective multitasking across large premises.

Keyholder Cleaner - Harry Dalby Engineering

(2019-01 - 2021-12)

• Maintained high cleanliness standards across multiple areas.
• Assisted with cleaning administration and stock control.
• Operated cleaning equipment, including buffing machines.
• Waste disposal and reporting maintenance issues.
• Keyholder responsibilities.
• Excellent time management under strict schedules.
• Strong health & safety awareness, including COSHH compliance.
• Confident problem-solving with equipment and tasks.
• Highly self-sufficient and able to work independently.
• Effective multitasking across large premises.

GCSE - English Language & Literature - Tudor Grange Samworth Academy (2015-01 - 2020-12)

GCSE - Creative I Media - Tudor Grange Samworth Academy (2015-01 - 2020-12)

GCSE - Dance - Tudor Grange Samworth Academy (2015-01 - 2020-12)

Functional Skills - Maths - Tudor Grange Samworth Academy (2015-01 - 2020-12)

BTEC Level 1 - Business Administration - Leicester College Abby Park Campus (2023-01 - 2024-12)

BTEC Level 2 - Business Administration - Leicester College Abby Park Campus (2023-01 - 2024-12)