Emily Facer

Motivated, ambitious and hardworking analyst with a strong knowledge of renewable energy and the built environment.

Energy and Carbon Analyst - Salix Finance

(2022-01 - 2023-12)

• Facilitate and communicate with clients over their project lifecycles and address any inquiries throughout projects
• Evaluating technical proposals for grant funding eligibility
• Manage concurrent projects, tasks and priorities effectively
• Create and maintain relationships with clients and contractors

Asset Analyst Team Leader - Stark Software International

(2022-01 - 2023-12)

• Supervised and directed asset analyst team to ensure high standards and excellent service delivery
• Motivated the team to achieve daily, weekly and monthly performance targets.
• Resolved client queries and issues with confidence and expertise
• Ensured clear and effective communication within the team and the company
• Delegated and prioritised tasks to meet deadlines

Customer Care Advisor - SO Energy

(2022-01 - 2022-12)

• Served as primary point of contact for all customer interactions
• Delivered exceptional customer service
• Built rapport with clients to find suitable solutions to their requirements
• Worked successfully and maintained composure in a fast paced, target driven environment

MSc - Energy, Environmental Technology and Economics - City, University of London (2020-01 - 2021-12)

BA (hons) - Politics and Economics - Newcastle University (2016-01 - 2019-12)