Emily Hoskins

Coffee industry professional with hands-on experience across speciality coffee production, barista service and roastery operations.

Experience within fast-paced coffee environments and exposure to workflow coordination, product handling and customer service standards. Seeking to transition into operations, wholesale, or customer success role within a coffee head office or corporate environment, with a focus on logistics, coordination, and commercial support.

Reservations Agent at Network GSA Ltd (2026-05 – Present)

• Manage airline reservations, ticketing and booking amendments using Amadeus
• Provide customer support and liaise with travel agents and airline partners
• Ensure accurate bookings while working efficiently in a fast-paced environment

Corporate Barista at Commonwealth Bank (2025-10 – 2026-04)

• Premium coffee service in corporate banking environment
• High volume (100kg+ per week) coffee production
• Client relationship building
• Consistent service quality and operational standards under pressure

Head Barista at The Lune Croissanterie (2025-04 – 2025-10)

• Led coffee operations
• Managed stock control and ordering
• Maintained operational standards with efficiency

Speciality Barista at Industry Beans, Allpress Espresso and Cafe Newtown (2024-04 – 2026-04)

• Delivered speciality coffee service
• Supported workflow and stock rotation
• Supported cafe operations

Team Leader at Feedwell (2025-10 – 2025-04)

• Managed shift operations
• Managed opening and closing procedures
• Team supervision
• End of day procedures

Manager at Half Way Hut (2020-12 – 2023-09)

• Managed daily operations
• Responsible for service quality
• Cash handling
• General operations

Activities Group Leader at Barracudas Day Camps (2022-07 – 2023-08)

• Led children's activities
• Focus on safety
• Communication
• Engagement

Travel Internship at STC Expeditions (2023-06 – 2023-07)

• Supported itinerary updates
• Data entry and formatting

Chalet Chef/Host at Chalet La Sonnaille (2019-12 – 2020-03)

• Managed guest catering
• Managed logistics
• Managed dietary requirements

BSc in Geography – University of Exeter (2020 – 2023)

A Levels in Geography, Business, Sociology, EPQ – Hurstpierpoint College (2017 – 2019)

GCSEs in English Literature, Language and Maths – Millais School (2012 – 2017)

– St Andrews C of E Primary School (2005 – 2012)