Part-time Administration Assistant - Multicore Contracts LTD - Commercial Construction Site
(2025-04 - 2026-03)
Provided administrative and project support as the Personal Assistant to the Electrical and Solar Manager on a large-scale commercial construction project. To ensure the smooth running of daily site operations, I coordinated with contractors, suppliers, engineers, and management while supporting the organisation and delivery of ongoing electrical projects.
- Managed diary, appointment setting, and meeting coordination for the Electrical Manager. Responded to emails and relayed information between sub-contractors and management to track job progress and maintain organised project records.
- Updated, labelled, and annotated electrical and technical drawings for engineers and sub-contractors. Managed project documentation including site records, weekly timesheets, machinery records, sub-contractor information and certificates.
- Assisted with processing commercial invoices and monitored accounts payable. Maintained accurate project costing spreadsheets using Excel to ensure budget accuracy, logged and invoiced job variations.
- Ordered electrical and solar materials required for commercial projects, chased deliveries, communicated with suppliers, and resolved any issues to ensure projects continued to run efficiently.
- Organised additional electrical projects by arranging works, quoting and invoicing, designing small scale PV systems using Open Solar, booking installation dates, ordering required materials and completing project planning/closing documents and certificates (DNO approvals, MCS certifications, etc).
- Maintained document management systems, filing, record keeping, and desktop organisation to support team efficiency and information retrieval.
Personal/Administration Assistant - The Skill Group - Leigh-on-sea
(2024-01 - 2025-03)
Provided administrative support to Company Directors at a fast-paced electrical and mechanical installation firm, managing daily office operations and serving as the first point of contact for customers, suppliers and general enquiries. My role involved coordinating communication between directors, team members, and clients while managing a wide variety of tasks with attention to detail and a proactive approach.
- Managed the company calendar, including scheduling meetings and appointments. Ensured efficient time management by prioritising tasks and anticipating the director's needs.
- Acted as the primary point of contact for both internal and external clients, transferring calls and responding to emails. Drafted and responded to communications on behalf of the directors.
- Oversaw daily office operations, including office supplies and maintenance, and liaising with suppliers and contractors. Managed office facilities and taking large scale deliveries, ensuring everything ran smoothly for the director and team.
- Assisted with the completion of electrical and mechanical installation projects by keeping schedules, preparing project documentation and property certifications (DNO approvals, MCS certifications, etc) and tracking progress of projects with team members and certification companies.
- Supported the director with financial tasks, including invoicing and quoting residential and commercial projects ServiceM8 and Xero, expense management using Excel. Managed and collected customer payments ensuring stage and full payments were all made to schedule.
- Organised and maintained filing systems for contracts, project records and insurance documents regarding projects and the business. Assisted with the preparation of electrical reports, client presentations and proposals.
- Maintained a high level of confidentiality and discretion in dealing with sensitive company and client information, contracts, and personnel matters.
Team Leader / Duty Manager - Superdrug - Leigh-on-sea
(2021-11 - 2023-12)
Oversaw daily store operations and managing a team as Team Leader and Duty Manager at Superdrug, whilst completing administrative duties, and ensuring excellent customer service while maintaining company standards.
- Supervised and supported a team of 6+ staff members, providing training, guidance, and ensuring high levels of performance and customer service.
- Managed daily store operations including cash handling, stock control, audits, administration tasks, visual merchandising, and health & safety procedures.
- Responsible for opening and closing the store, completing security checks, recording daily/weekly takings, and ensuring accounting information was accurate.
- Handled customer enquiries and complaints professionally while communicating updates and store performance information with management.
- Managed staff rotas, holiday records, stock levels, stocktakes, and promotional changes to ensure the store operated efficiently.
Cosmetic Stock Control Administrator - Superdrug
(2021-06 - 2021-10)
Part Time Administration Assistant - G Master Decorators
(2019-03 - 2021-05)
Sales Assistant - Marks and Spencer
(2019-12 - 2020-01)
Sales Assistant - Dragonfly Florist
(2016-08 - 2018-11)
Voluntary Sales Assistant - The Four Acers Nursery
(2016-05 - 2016-07)
