Emma Arthur

I am a kind, caring individual who is passionate about helping others and making a real difference to People's lives. I have considerable experience in all aspects of the healthcare sectors. I possess great communications skills and empathy as well as being able to use computer-based programs to keep accurate notes.

Bookkeeping

(2025-01)

• Using Xero to use accurate financial records for clients
• Ensuring Bills and Invoices are paid
• Ensuring VAT returns are completed Accurately

Office Assistant - Zircon Software

(2023-10 - 2024-12)

• Dealing with the day to day running of the office
• Using Xero software to generate invoices and dealing with banking
• Dealing with payroll and bank payments
• Enrolling and maintaining BUPA staff benefits as well as updating the employees pension contributions monthly.
• Using excel to keep track of invoicing, purchase orders and commissions.
• Updating contractors Contracts Ts and Cs and processing their timesheets

Admin Assistant - Future Network Training

(2022-09 - 2023-09)

• Maintaining training records
• Booking clients into training courses
• Communicating with Clients
• Using a range of databases to keep accurate records

Senior Support Worker - Bupa

(2019-01 - 2023-08)

• Delivering first line care to Bupa care home residents.
• Supporting and assisting careers under my supervision.
• Issuing and recording patients medications.
• Completing treatment charts and recording results using computer documentation such as Excel spread sheets.
• Booking, arranging, and implementing treatment plans.
• General administration required to support residents' health and welfare.

Care Co Ordinator - Voyage Care

(2017-11 - 2019-01)

• Creating and maintaining client care spread sheets.
• Maintaining and organising client information and paperwork.
• Liaising with clients to arrange care requirements.
• Arranging staff calls to coincide with shift patterns.
• Using Spreadsheets to Inputting employee's holidays and sickness.
• Taking part in company and client meetings.
• Maintaining good communication between the company, employees, and clients, via emails, telephone calls and face to face meetings.
• Organising, booking, and recording staff development and training.
• Day to day administration such as, scanning, printing, and filing company documentation.

Support worker, Care assistant, Senior care assistant

(2013-05 - 2017-11)

• Personal care.
• Completing and organising care records.
• Supporting, organising and attending social worker meetings.
• Maintaining client's finances and documentation.
• Assisting clients with daily activities, and welfare requirements.

GCSEs

Level 2 & 3 - Health and Social Care