Emma Buchanan

A multi-skilled, hardworking and efficient individual with a practical hands-on approach. Able to follow standard operating procedures and work in a methodical and tidy manner. Now looking for a suitable position with a company that offers genuine room for progression and where I can make a significant contribution.

Shop Manager - Superdrug - Airdrie, North Lanarkshire

(2023-05)

• the overall daily operations of the shop
• P&L management
• Store recruitment
• Onboarding new starts
• Controlling inventory to ensure sufficient stock, daily and weekly counts
• Enforcing exceptional customer service
• Managing loss prevention

Assistant Restaurant Manager - KFC - Glasgow and West Region

(2007-04 - 2023-05)

Permanent position

• Lead and manage all aspects of your team through coaching, support and engaging your team
• recruit, train, manage and motivate staff
• maintain high standards of quality control, hygiene, and health and safety
• prepare reports at the end of the shift/week, including staff control, food control and sales
• check stock levels, order supplies and prepare cash drawers and petty cash
• create and execute plans for department sales, profit and staff development
• coordinate the operation of the restaurant during scheduled shifts