Emma Goward

I have been working in the Healthcare industry since the age of eighteen, throughout these years I have worked in various settings including community, residential and acute care settings. I had a ten-year break whilst bringing up my three children and returned back to care industry in 2014. As a parent, I developed lots of skills, for example, communicating, planning, and time keeping.

I'm well-mannered, polite, hardworking, highly motivated and I work well as part of a team as well as independently. I have a caring, compassionate personality and thrive in helping others. My biggest achievement is successfully completing a Bachelor of Arts with Second Class Honours in Integrated Health and Social Care in 2019.

Assistant Practitioner at Norfolk County Council (2019-07 – 2026-06)

• Carrying out care act assessment completing care plans
• Conducting occupational therapy assessments
• Liaising with families
• Using specialized IT systems
• Arranging care
• Liaising with other health professionals and making referrals
• Supporting safeguarding enquiries
• Updating electronic social care records

Assistant Practitioner at Norfolk and Norwich University Hospital (2019-05)

• Setting up treatment rooms and ensuring all scopes and equipment are operational
• Directly assisting the endoscopist with procedures, including taking biopsies and managing the patient's airway
• Monitoring patient comfort, oxygen saturation, and blood pressure during and after procedures
• Performing cannulation/venepuncture
• Delivering personal care
• Assisting in discharge processes
• Utilizing technical skills to manage medical devices and equipment

Health Care Assistant at Prestige Nursing & Care (2015-08 – 2019-07)

Working on a flexible basis providing care in Residential/Nursing homes 1.1 care with Dementia patients and covering shifts on wards at the Norfolk and Norwich University Hospital.

Health Care Assistant at Norfolk Community Health and Care NHS Trust (2016-11 – 2017-04)

Working under the supervision and with guidance from qualified nursing staff to provide high quality nursing care to patients in inpatient rehabilitation unit. Providing care for the benefit of the patient's comfort and well-being during their stay in hospital.

• Delivering care as delegated by the qualified nurse & Physiotherapists and Occupational Therapists
• Answering enquiries from relatives and visitors
• Serving of meals and cleaning up afterwards
• Recording and safe keeping of a patient's property & valuables
• Helping patients with toileting whether mobile or confined to bed
• Maintain tidiness and cleanliness of areas and equipment as instructed
• Measuring patient's body temperature, pulse rate and respiration
• Filling in fluid balance charts
• Reporting on a patients' condition and recording it on charts as appropriate

Health Care Assistant at Norse Care, ST Nicholas House (2014-10 – 2015-04)

• Delivering personal care, toileting and assisting with feeding
• Assist with enquiries from relatives and visitors
• Maintain tidiness and cleanliness of areas
• Measuring patient's body temperature, pulse rate and respiration
• Filling in fluid balance charts
• Reporting on a patients' condition and recording it on charts as appropriate

Functional Skills Mathematics Level 2 in Mathematics – Not specified (2023 – 2023)

Functional Skills English Level 2 in English – Pearson Edexcel (2020 – 2022)

BA Hons in Integrated Health and Social Care – City College Norwich (2018-09 – 2019-07)

FdSc in Health Studies – City College Norwich (2017-09 – 2018-07)

Access to Higher Education Diploma in Science for Health Practitioners – City College Norwich (2016-02 – 2017-07)

NVQ in Level 2 in Hairdressing – College of West Anglia - Kings Lynn, Norfolk (1996-09 – 1998-07)