Emma Keare

As a highly-motivated and ambitious hairdresser working within a busy salon environment, I have a proven track record of winning new business, excellent customer services skills, great organisational skills and an attitude that enables me to work well both individually and as part of a team with a positive attitude.

Hair Stylist - Clip Joint

(2010-08)

I am currently a Hair Stylist at the Clip Joint. I started here as a part time junior staff member to help team members keep to their time schedule. Since then I have completed my apprenticeship in Creative Hairdressing, and have gradually grown a healthy client base. This has enabled me to become a full time self-employed hairdresser.

• Dealing with customer appointments and enquiries in a professional manner in person and over the telephone.
• Selling and promoting different ranges of hair products and services that the salon offers, which the business and myself would also profit from.
• Using the salon appointment software to work in a smart and timely manner to be most effective, enabling the business and myself to make as much profit as possible.
• Ensuring a positive working attitude at all times to make sure the salon runs as smoothly as possible. Therefore creating a professional environment for my team and I to work in.
• Delivering customer satisfaction by communicating with all types of client and providing a high quality service..
• Maintain up to date client record cards, whilst keeping client confidentiality.
• I assist with regular stock checks to ensure that the correct supplies are available at any given time to provide a seamless experience for all customers.
• I am trusted with accounting for the salons daily cash flow, by cashing up the till everyday using the salons computer software.
• Managing multiple social media platforms, such as Facebook and Instagram.

Crew Member - McDonalds

(2009-11 - 2011-08)

Within my time here I worked across a number of stations, in a fast moving and challenging environment.

• Working in a fast moving, high energy environment and communicating with customers and staff to make them feel valued.
• Continuing to build and develop to work in line with food and hygiene safety regulations.
• Working as a team and communicating amongst one another to provide a professional and friendly service to our customers.

Level 3 Creative Hairdressing Apprenticeship - Worcester Technology College & The Clip Joint (2012)

Level 1 & 2 Hairdressing (Full time) - Worcester Technology College (2011)

GCSE’s & BTEC - Maths (C), English (C), Science (C), ICT (Merit), Health & Social Care Level 2 (Merit) - Blessed Edward Oldcorne RC School (2009)