Administrator
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My name is Emma and i live in Sleaford. I would describe myself as very hardworking and always up for a task especially when it comes to learning new things and figuring out the task at hand. I love to work with new people and feel more than comfortable working in a team. Although I like working in a team, working independently is also something I feel very happy and comfortable doing.
Administrator - Steadfast Training Ltd - Spalding
(2025-11)
I help the operations coordinator to coordinate the end point assessment for learners going through apprenticeships. To date i have assisted more than 200 apprentices achieved their end point and I have just achieved my invigilation certificate to help over see examinations. I help organise the observations for the learner to enable them to complete their apprenticeship for them to improve there knowledge in the work place. I also help with learners questions, queries and worries.
Sales Assistant/ administrator - Prime comfort - Grantham
(2025-03 - 2025-11)
When I arrive at work I have invoices to load onto xero accounting software from the previous day and answer the phone dealing with customers to book in services and take orders for various items customers need and want. I manage the diary for the services and delivery's for the week and order items if they are out of stock. I liase with the other branches to obtain products that are in other shops and make sure they reach the customer.
I also face to face sell to customers and take payment on a daily basis
Office Administrator - Lincoln Security Ltd. - Lincoln
(2024-10 - 2024-11)
During my administration role I make and receive phone calls and transfer internal calls too. I can collate emails to send to clients and invoice them ready to take payment. I keep all paperwork filled and in the correct folders ready to find when needed. I help collect plans and collate quotes with our surveyor, rams and health and safety are an important part of my role
Care Assistant - Yorkare Homes - Sleaford
(2024-06 - 2024-10)
As with the jobs in my previous job role I provide care for the elderly. I help with personal care and meals. I have my care certificate and first aid also various other qualifications
Senior Care Worker - Fosse Healthcare - Lincoln
(2024-04 - 2024-06)
In this job role I under take all aspects of care. In my role as senior carer I observe and undertake spot checks on the carers, complete quality assessments and audits. Also I contact and have relationships with social workers and other health professional.
I dealt with complaints and patients families concerns during my role and acted as a compliance officer for the company in and around the Lincoln area. I have completed risk assessments and care plans and implemented things that needed to be put in place for the transition from hospital to home. I have completed my care certificate and my medication training at level 2 and would like to continue to complete all NVQ levels.
HR Administrator - Hyundai Motor Company - Boston
(2023-11 - 2023-12)
My role as HR administrator is to make sure all starter and leaver paperwork is all correct and document it on the correct system, answer incoming emails and respond appropriately, order all clothes for the start date given and correct Ppe given also. I also had to keep all pension details up to date according to staff details and all heath record on a spreadsheet, I posted job advertisements for various roles and various site within the company and appropriately picked people that had the best fit for that role for interview and contact the line manager of that department.
Customer Service Advisor - Dave Clark vehicle services - Lincoln
(2023-10 - 2023-12)
I am a customer service assistant at Dave Clark's and within my role I take incoming and make outgoing calls to people that need help with maintaining their vehicle, I then make the booking on our system and keep them updated on the progress of their vehicle whilst in our garage. I quote them on any parts the vehicle needs and contact them regarding this, I have a good relationship with suppliers and other garages of which parts are ordered from
Customer Service Representative - Thrifty Car and Van Rental - Lincoln
(2023-04 - 2023-10)
I help the manager at thrifty car and van rental organise rental vehicles for customers and account customers, I organise logistics at the company and the day to day administrative duties, I open up the office and shut the office on a daily basis and make sure the 10 members of staff's welfare is ok operational support - 2agriculture
(2022-01 - 2023-02)
In my role as operational support I assist the production manager with the day to day running of the agricultural feed mill. I deal with all the receivings and deliveries of the feed speaking to suppliers and help with the logistics to make this a smooth process everyday. I provide purchase orders for anything bought by the company and I have 22 staff to prepare wages and keep there working hours up to date.
Every week I complete and send off grain samples and ingredient and nutrition samples which I then have to keep a record on a spreadsheet and record the results. Working in this role has learnt me a lot about agriculture
House wife/mum - N/A
(2008-01 - 2022-12)
The reason I have been a house wife/mum ever since is because I had 2 young children and my main priority was to be there for them while they were young. Now they are both at secondary school, I am able to work without it affecting their education.
Care Assistant - BNA Care Worker
(2007-01 - 2008-12)
Being a British Nursing Association member meant that I was not is one place all of the time and was willing to travel to various locations. This also meant that I worked with a range of different people with different personalities and abilities. The roles that I had were very much the same as my previous caring job but I feel that I was more 1 to 1 with the residents here.
Care Assistant - Martin Hall Nursing Home
(2006-01 - 2007-12)
At the Nursing Home I was caring for the elderly residents and ensuring they were clean and well looked after for every day. This involved washing them, dressing them, using toilet facilities and ensuring they were fed and had the correct medication. This came with a lot of responsibility and in terms of medication, time keeping was very important.
Dance Teacher - GO Dance studios - Sleaford
(2000-09 - 2007-12)
I was teaching children aged 2-60+ different variations of dance styles. This was my every day role but, on some occasions, I would be responsible of managing the reception, handling money and answering the telephone. I also delt with a high load of enquiries via email and telephone. For fire regulations it was important for me to know how many bodies were in the building at one time.
Staff Member - Lincolnshire Oak
(2004-01 - 2006-12)
At the Lincolnshire Oak my main role was to communicate with customers face to face and make sure that they were happy and satisfied at all times. I regularly worked various hours and was able to come in if they ever needed me to. I was happy to cover other people's shifts and if we ever had any events then this would usually mean another shift as well.
Staff Member - Carre Arms Hotel
(2003-01 - 2004-12)
At the Carre Arms Hotel my main role was to communicate with customers face to face and make sure that they were happy and satisfied at all times. Ensuring that they were receiving what they had ordered and at the end making sure the correct payment was taken.
Staff Member - GO Dance Studios
(1999-01 - 2003-12)
