Aviation Machinist Mate at Department of Defense, United States Navy (2022-06 – Present)
Busser at Outback Steakhouse (2022-04 – 2022-05)
- Assisted servers in setting up and clearing tables efficiently, ensuring a smooth dining experience for guests
- Maintained cleanliness and organization of dining areas, including wiping down tables, chairs, and condiment stations
- Assisted in restocking supplies such as napkins, utensils, and condiments to maintain sufficient inventory levels
- Responded promptly to guest requests or concerns, providing excellent customer service at all times
- Worked effectively as part of a team during busy shifts to ensure efficient operations and customer satisfaction
- Followed proper sanitation procedures when handling dirty dishes and disposing of waste materials
- Adhered to restaurant policies regarding safety regulations and hygiene standards at all times
- Communicated effectively with servers and other staff members to coordinate table turnover smoothly
- Maintained knowledge of menu items, daily specials, ingredients used in dishes, allergens information etc
Sacker/Checker at Market Street (2019-06 – 2022-03)
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
- Collaborated with the store management team to resolve pricing discrepancies or product returns
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
McDonald's Crew Member at McDonald's (2021-03 – 2021-06)
- Prepared food items according to standardized recipes and procedures, ensuring quality and consistency
- Provided exceptional customer service by greeting customers, taking orders, and accurately processing payments
- Maintained cleanliness and organization of work area, adhering to health and safety regulations
- Managed high-volume drive-thru orders efficiently, minimizing wait times for customers
- Collaborated with team members to ensure smooth operations during peak hours
- Demonstrated strong communication skills by effectively communicating order details with kitchen staff
- Handled customer inquiries and complaints in a professional manner, resolving issues promptly
- Operated cash register system accurately, handling transactions with precision
- Ensured compliance with all health codes and regulations during food preparation
- Maintained a clean dining area by regularly clearing tables, cleaning spills, and sanitizing surfaces
- Efficiently managed multiple tasks simultaneously in a fast-paced environment
- Adhered to all company policies regarding uniform appearance and personal hygiene standards
- Worked collaboratively with colleagues to achieve daily sales targets and goals
- Followed proper food handling procedures to maintain freshness and prevent contamination
- Contributed to maintaining inventory levels by restocking supplies as needed throughout shifts
- Assisted in training new crew members on company policies, procedures, and customer service standards
- Maintained knowledge of menu items, promotions, and special offers to provide accurate information to customers
- Safely operated kitchen equipment such as grills, fryers, and microwaves
- Proactively identified opportunities for process improvement within the restaurant operation
- Demonstrated flexibility by adapting quickly to changing priorities or unexpected situations
- Received recognition for consistently providing excellent customer service
