Emma Robinson

Highly motivated undergraduate student at the University of St Andrews studying Comparative Literature and Spanish. Experienced in customer-facing roles requiring strong communication, teamwork and organisation skills. Confident working in fast-paced environments, managing multiple responsibilities alongside academic commitments, and building positive relationships with a diverse range of people.

Fluent/ native-speaker of English and proficient in Spanish, with a keen interest in international affairs, languages and cultural engagement.

Server at Little Italy (2023-03 – Present)

• Delivered attentive and professional customer service in a busy restaurant environment.
• Built positive relationships with customers through clear communication and a welcoming approach.
• Provided informed menu recommendations and assisted customers with dietary requirements and food preferences.
• Processed payments accurately and handled cash responsibly.
• Worked efficiently under pressure during peak service periods while maintaining high standards of service.
• Collaborated effectively with colleagues to ensure smooth restaurant operations.
• Demonstrated adaptability, initiative and problem-solving skills in a fast-paced setting.

Master of Arts (Hons) in Comparative Literature and Spanish – University of St Andrews (Expected to complete: 2027)

Study Abroad in Comparative Literature and Spanish – Universidad de Alcalá de Henares (Jan-May 2026)

A-Levels and GCSEs in English Literature, History, Spanish – Ponteland High School (2019-2023)