Emma Thomson

I am a motivated and efficient virtual assistant dedicated to providing top quality administrative support to clients across various industries. With an eye for detail and an aptness for problem-solving, I strive to streamline processes and enhance productivity for businesses of all sizes.

Skills and Expertise:

• Administrative tasks management
• Calendar and email management
• Data entry and organisation
• Customer service and client correspondence
• Social media management
• Content creation
• Basic bookkeeping and invoicing
• Travel arrangements and itinerary planning

Finance Officer | Royal Armouries Museum | November 2022 - Present

• Executed and documented financial transactions, managing both accounts payable and receivable responsibilities.
• Ensured precision in financial record-keeping, maintaining data accuracy, and thoroughness.
• Managed the finance inbox, addressing inquiries, facilitating training, and handling administrative tasks.
• Orchestrated weekly BACS payments, overseeing processing, payment, and recording of manual payments.
• Proficiently addressed routine and non-standard queries from staff and external suppliers.
• Conducted daily Cash Office processing duties, reconciling takings, and preparing cash floats.

Social Media Volunteer | Age UK Leeds | July 2023 - November 2023

• Created engaging social media content for Age UK’s platforms, contributing to enhanced online presence.

Head Barista & Front of House | Joni Oughtibridge | March 2022 - June 2022

• Crafted and served coffee beverages
• Handling inquiries via telephone, email, and social media

Barista | Honey & Fig | November 2021 - March 2022

• Prepared a range of specialty hot and cold beverages
• Food preparation
• Stock management
• Content creation for social media accounts

KS3 Thrive Practitioner | Astrea Academy Sheffield | June 2020 - August 2021

• Delivered and led personalised 1:1 and small group play and arts-based interventions for KS3 pupils.
• Supported pupils emotional resilience and well-being.
• Monitoring and documentation of student progress
• Verbal and written communication skills
• Safeguarding

The University of Sheffield | September 2017 – June 2020

• BSc Psychology (2:1 honours)