Social Media & Marketing Assistant - Plastics Window Federation (PWF) - Remote
- Manage and develop PWF's social media presence, helping to strengthen brand awareness and engagement within the home improvement industry.
- Plan and create regular social media content, including educational, promotional and industry-focused posts, while maintaining a consistent content schedule.
- Develop content ideas and campaigns designed to showcase PWF, its services and member companies, while increasing engagement with the organisation's audience.
- Create and develop visual and video content for social media, using digital content creation tools to make posts more engaging and professional.
- Monitor and review social media performance, including views, likes, comments and shares, to identify successful content and opportunities for improvement.
- Support wider marketing activity and contribute ideas for improving PWF's online presence, presentation and communication with its audience.
Kitchen Assistant - Wellingborough Golf Club - Wellingborough
(2024-06)
- Support daily kitchen and bar-menu service alongside a small team, as well as catering for weddings, parties, business meetings, charity events and members' competition days.
- Prepare and present food efficiently in a high-demand environment, including supporting events involving up to 100 plated meals.
- Take responsibility for presentation of dishes and maintain high standards of cleanliness, organisation and food safety.
- Independently manage shifts when required, demonstrating initiative, decision-making and the ability to work without direct supervision.
- Level 2 Food Safety and Hygiene qualification.
PR / Hospitality Team Member - Summer Takeover - Zakynthos, Greece
(2024-05 - 2024-06)
- Worked abroad as part of a team promoting Sugar bar, approaching potential customers, communicating drinks deals and using persuasive communication to attract guests.
- Worked as a waitress and bottle-service attendant at Karma Beach Club, selling premium table and drinks packages, handling payments and providing customer service.
- Developed independence, resilience, adaptability and confidence through working and living abroad for the first time.
Warehouse Operative - Morrisons Food Production Warehouse - Thrapston
(2023-10 - 2024-05)
- Worked on grape and berry production lines as part of a team, following instructions accurately and contributing to production targets.
- Progressed to overseeing WIP (Work in Progress) issues for the grape and berry lines.
- Issued pallets of unpackaged product to production lines, documented batch changes and recorded output and waste.
- Created LPN labels for packaged pallets and ensured products were accurately prepared for dispatch.
- Worked accurately and efficiently in a fast-paced environment where organisation and timely decision-making were essential.
Beauty Advisor - Chimera Recruitment / House of Fraser - Rushden
(2023-06 - 2023-10)
- Worked across Clinique, MAC and primarily Estée Lauder, developing detailed product knowledge and providing personalised customer service.
- Built positive relationships with customers, identified individual needs and recommended suitable products.
- Worked to brand standards while supporting sales and representing premium beauty brands professionally.
McDonald's Crew Member - McDonald's - Northamptonshire
(2023-02 - 2023-06)
- Primarily work in the lobby, ensuring customer areas, floors and toilets are kept clean, tidy and presentable throughout shifts.
- Carry out regular cleaning duties to maintain high hygiene standards in customer and staff areas.
- Monitor the restaurant environment and respond quickly to spills, waste and areas requiring attention.
- Provide friendly customer service while maintaining cleanliness standards during busy periods.
- Also work across drive-through and drinks stations, developing the ability to work quickly and effectively as part of a team.
Administrative Assistant - Plastics Window Guarantee Ltd / Plastics Window Federation - Remote
(2021-10 - 2022-09)
- Provided administrative and customer-service support to an insurance-backed guarantee provider, communicating with member companies and customers by phone and email.
- Entered insurance policies accurately into internal systems and validated insurance claims to support efficient processing.
- Used Microsoft Excel to compile and analyse monthly sales data and prepare reports for the Managing Director.
- Handled customer queries, resolved issues and maintained timely, professional communication.
- Worked remotely and independently, demonstrating strong organisation, self-motivation, accuracy and time management.
Customer Service Advisor - Currys PC World Superstore - Cambridge
(2019-08 - 2021-09)
- Provided customer service and sales support, identifying customer requirements and recommending suitable products and accessories.
- Worked within the Team Knowhow department, developing problem-solving and conflict-resolution skills while assisting with technical and customer queries.
- Took on key operational responsibilities after returning from lockdown, including managing queues, allocating customers to appropriate staff and supporting floor operations.
- Completed end-of-shift till balancing and recording, strengthening accuracy, accountability and attention to detail.
Salon Assistant - Seanhanna - Cambridge
(2018-07 - 2018-07)
- Supported the salon team in a fast-paced customer-facing environment, developing communication, teamwork and the ability to follow instructions accurately.
Extra / Actress - BBC - Watford
(2018-04 - 2018-04)
- Selected through The Young Actors Company to appear as an extra on EastEnders, developing patience, focus, adaptability and professionalism on a major television production.
