Emma Woods

Friendly and enthusiastic customer service professional with over five years' experience in retail, hospitality and promotional sales. Confident working in fast-paced environments, building rapport with customers, handling stock and deliveries, and delivering excellent service. Available for flexible part-time work including evenings and weekends.

Retail Assistant at Just Trading of Wallingford Ltd. (2019-01 – 2024-12)

• Worked in a diverse team, developing exceptional customer service skills alongside store presentation and window-dressing.
• Independently responsible for completing the weekly stock orders from two wholesalers as well as managing deliveries and handling invoices.
• Managed the organisations social media content to promote the shop's ethical mission to a wider audience.

Volunteer at Manchester Action on Street Health (2025-01 – Present)

• Delivering friendly and efficient food and drink service in a fast-paced setting.
• Maintaining cleanliness and organisation of the service area, ensuring a safe and hygienic environment.
• Demonstrating empathy, communication, and teamwork while supporting women experiencing homelessness and other vulnerabilities.

Student Brand Ambassador at Tony's Chocolonely (2024-01 – 2025-12)

• Promoted Tony's products through face-to-face customer engagement on the university campus as well as ad-hoc sampling.
• Created promotional social media content to increase brand awareness and drive sales.

Freelance facilitator at Sundial Centre (2022-01 – Present)

• Designing and delivering interactive workshops to students and professionals regarding social media and body image, sharpening confidence and communication skills.
• Planned, prepared, and executed a wide range of online and in-person events.

BA (Hons) in Politics & Social Anthropology – University of Manchester (2023-01 – 2026-12)

A-Levels in Politics (A*), Law (A*), History (B), EPQ (A) – The Henley College (2021-01 – 2023-12)

GCSEs in 11 GCSEs at grades 8–9 (A*) – Wallingford School (2016-01 – 2021-12)