Emmanuel Ayensu

Office 365 Administrator and AI Solutions Lead with experience administering Microsoft 365, Entra ID, Intune and AWS infrastructure within a regulated enterprise environment. Proven track record leading secure Microsoft 365 Copilot rollout, Compliance, data governance, Microsoft Purview data protection, translating emerging AI capability into measurable business value while partnering closely with security and risk teams.

Senior IT Systems Administrator & AI Solutions Lead at Sky Discovery UK (2021-01 – Present)

• Led end-to-end administration and governance of Microsoft 365 Copilot, including licensing, agent configuration and secure, phased rollout across the organisation
• Configured Microsoft Purview sensitivity labels and DLP policies to govern Copilot data access and reduce oversharing risk
• Administered Microsoft Intune for device compliance, configuration profiles and policy enforcement across Windows and mobile estates
• Designed Intune device compliance alerting using Power Automate and the Microsoft Graph API, closing a gap in native alerting
• Built and tested Copilot Studio agents to automate internal workflows and improve service desk efficiency
• Delivered Copilot adoption training and governance documentation to support secure, compliant usage
• Partnered with Information Security and Risk teams to align Copilot and Purview controls with audit requirements

Systems Administrator at Southern and Scottish Energy UK (2019-01 – 2021-12)

• Administered Azure Active Directory (Entra ID), managing user accounts, groups and access permissions
• Configured and maintained SharePoint Online sites, permissions and document libraries for departmental teams
• Managed Microsoft Teams, Outlook and OneDrive for Business, supporting collaboration and communication across the organisation
• Implemented Conditional Access policies to strengthen identity security and enforce compliant device access
• Supported infrastructure improvements and system migrations alongside end-user support

MA in AI & Digital Transformation – University of Southampton

BSc in Information Technology – Valley View University