Emmanuel Chigozie Onuoha

Reliable and observant Security Officer with practical experience in high-footfall environments, retail venues, and transport hubs. Fully trained in conflict de-escalation, incident reporting, and emergency response. Known for staying calm under pressure and handling difficult situations with patience and respect. Based in Rotherham, drives own car and is fully flexible to cover night shifts, weekends, and short-notice rotas.

Security Officer (Part-Time) - Effective Security Services Ltd - Carlisle

(2025-05)

• De-escalated difficult public confrontations quickly and quietly using professional communication.
• Maintained high vigilance while checking identification cards and managing busy entry and exit points.
• Wrote thorough daily occurrence logs and clear incident summaries for management and client review.

Security Officer - Kingdom Services Group Ltd - Morrisons, Penrith

(2025-04 - 2025-08)

• Provided a reassuring, approachable security presence on the shop floor while scanning for theft risks.
• Protected vulnerable visitors, shoppers, and staff members in high-footfall retail spaces.
• Handled anti-social behaviour trends calmly, working in step with store management protocols.

Station Services / Customer Service - Ontrak UK Ltd - Southeastern Railway, London

(2024-06 - 2025-04)

• Assisted elderly, disabled, and anxious passengers safely through crowded train station environments.
• Coordinated directly with local emergency response teams and British Transport Police during major disruptions.
• Monitored public platform spaces constantly to spot and report safety hazards or security concerns.

Warehouse Operative - Pertemps / Tesco / Ocado

(2023-10)

• Worked accurately under tight speed targets, ensuring safe manual lifting and strict policy compliance.
• Kept work areas perfectly clean and hygienic to meet rigid quality-assurance and safety guidelines.
• Identified defects and inventory issues quickly, executing standard workplace protocols.

Volunteer Security Assistant - Linux Computer Printing Centre - Nigeria

(2019-05 - 2023-08)

• Welcomed guests warmly at the entrance and managed customer queues safely during peak business hours.
• Monitored the main lobby area to ensure a calm environment and protect business equipment.

West African Senior School Certificate - WAEC - Nigeria Navy School