Data Analyst and Processor - University of Buckingham - United Kingdom
(2025-07)
- Developed and optimised SQL queries to extract, transform and validate financial and student data across systems, maintaining data accuracy across 3,000+ records and reducing reporting discrepancies by 30% through structured validation controls aligned with audit requirements.
- Designed and maintained Power BI dashboards and financial reporting packs using DAX measures, time intelligence and Power Query transformations, enabling performance tracking (YTD/MTD) and supporting data driven decision making across 8+ departments including Finance, IT and academic teams.
- Built and automated ETL workflows within the One Education finance system, reducing manual data processing effort by 20% through streamlined extraction, transformation and loading of recurring financial datasets.
- Conducted root cause analysis across financial and operational datasets, identifying data quality issues and improving reporting reliability by 25% through SQL based validation checks and reconciliation processes.
- Collaborated with Finance, IT and academic stakeholders to translate reporting requirements into scalable Power BI solutions, reducing reliance on manual reporting requests by 20% through implementation of self service analytics dashboards.
- Strengthened data governance and compliance controls by implementing structured documentation and monitoring processes aligned with GDPR and audit standards, improving consistency and control of data handling across reporting workflows.
Customer Insights Analyst - OBIsonic - United Kingdom
(2014-11)
- Deliver customer and performance insights for small business clients using survey data, sales trends, digital engagement metrics, and booking system data, supporting commercial growth and service improvement decisions.
- Design and maintain automated Power BI dashboards tracking customer behaviour, booking activity, revenue trends, and operational performance for client stakeholders.
- Developed an AI assisted analytics workflow using ChatGPT and AI Copilots to analyse customer trends and booking patterns, reducing insight generation time by 40% for client reporting cycles.
- Translate complex data into clear, actionable insights for nontechnical stakeholders, supporting evidence based decision making across multiple client engagements.
HR Insight Analyst - Whitbread Plc - Dunstable, United Kingdom
(2024-04 - 2024-07)
- Built automated HR dashboards using Power BI and DAX variance measures, reducing reporting preparation time by 25% while improving MI delivery efficiency across weekly and monthly senior stakeholder reporting cycles, cutting report turnaround time by 2 days per cycle.
- Produced HR and business intelligence reports covering workforce KPIs, headcount, diversity, and attrition trends for 15+ stakeholders, supporting strategic HR decision making across the organisation.
- Implemented GDPR aligned data protection and governance controls across HR data workflows, strengthening compliance and improving the security and management of sensitive employee datasets.
- Aligned with HR and IT teams to identify and resolve data quality issues, improving accuracy and completeness of workforce data across HRIS platforms within a short project delivery window.
HR Data Support Analyst - GB Rail Freight - United Kingdom
(2023-05 - 2024-01)
Developed and automated 8+ Power BI HR dashboards and MI packs covering headcount, KPIs, diversity and absence trends using DAX time intelligence and Power Query, improving reporting efficiency by 30% while reducing manual reporting workload across the people analytics function.
- Delivered HR analytics and executive reporting across datasets covering 1,000+ employees, improving data reliability through structured validation checks and reducing data correction rework by 25% across HRIS reporting cycles.
- Produced monthly executive and board level MI packs and presentation charts for senior leadership, reducing report preparation turnaround time by 2 days per reporting cycle through improved data modelling and automation in Excel and Power BI.
- Strengthened workforce planning and HR decision making by delivering trend analysis, headcount forecasting insights and ad hoc analytics, improving clarity of resourcing decisions and achieving a 20% reduction in adhoc reporting requests across HR teams.
People Data Analyst - UK Health Security Agency - United Kingdom
(2021-09 - 2023-02)
- Integrated workforce, financial and operational datasets across 5+ data sources using SQL and ETL pipelines, improving cross functional analysis across HR, Finance and workforce planning teams while achieving a 25% reduction in manual data reconciliation effort through improved data completeness and structure.
- Developed 10+ interactive Power BI dashboards and workforce analytics reports, translating complex HR and operational datasets into actionable insights for nontechnical stakeholders and increasing leadership decision making visibility by 30% through improved reporting design and accessibility.
- Conducted workforce trend and pattern analysis across quantitative and qualitative data sources, identifying key drivers in headcount, resourcing and performance trends, resulting in a 20% reduction in adhoc analytical requests through enhanced self service insight delivery and reporting standardisation.
Data Analyst, COVID19 Response - Novacroft - United Kingdom
(2020-11 - 2021-09)
- Collected, validated, and updated COVID19 case datasets across 500+ daily records with 99% accuracy, ensuring data integrity and completeness across high volume processing workflows in a time critical national response environment.
- Provided real time trend analysis and statistical reporting outputs to government agencies, supporting data driven public health decisions across daily reporting cycles at the height of the national response.
HR MI Analyst - Barclays Plc - United Kingdom
(2019-02 - 2020-08)
- Automated HR data reporting processes using SQL and VBA Macros, saving 15 hours per week in manual effort and improving reporting accuracy to 100% across HR compliance and workforce datasets serving 3,000+ employees.
- Enhanced operational efficiency by 15% through workflow analysis and automation of recurring MI reporting tasks using SQL and VBA Macro development.
MI Business Analyst - Barclays Plc - United Kingdom
(2015-04 - 2019-02)
- Designed and automated 15+ operational MI reports using SQL and VBA Macros to support performance monitoring and executive decision making across business management functions.
- Conducted trend and variance analysis across operational datasets to identify risks and support business planning, delivering structured analytical outputs for senior management review across quarterly business cycles.
