Emsi Smith

An ambitious and self-motivated individual who is driven by providing a high standard of customer service. Experienced working in front line customer service, I have excellent communication skills and able to deal with situations appropriately. With management experience I can lead and motivate others as well as working as part of a team to complete work.

I have a strong work ethic, and I always strive to produce high standards of work and build effective working relationships. I am eager to change my career and work within the care sector and would willingly undertake any additional training and qualifications to change my career.

Support Worker at The Avalon Group (2025-06 – 2026-02)

I supported young adults with learning disabilities including autism and mental health.

Hair Salon Owner at Frankielous Hair Salon (2020-11 – 2024-03)

I previously had my own hairdressing salon but due to rising bills after Covid it unfortunately was not sustainable.

Senior Stylist/Manager at The Cutting Lounge (2016-10 – 2020-09)

• Running a busy diary for the salon
• Reception duties, including welcoming customers to the salon
• Authorising staff wages
• Authorising staff holidays
• Dealing with complaints
• Dealing with suppliers and sales representatives
• Stock count and orders
• Supporting staff and new members of the team

Hair Stylist at Vanilla (2006-01 – 2013-07)

• Reception duties
• customer service
• Building up clientele in hairdressing skills
• Cleaning

Multiple training modules – Avalon Group (2025-07)

Assessors Award – NAME OF TRAINING PROVIDER /COLLEGE (2014)

Level 3 Hairdressing in Hairdressing – NAME OF TRAINING PROVIDER /COLLEGE (2011)

Level 2 Beauty Therapy in Beauty Therapy – NAME OF TRAINING PROVIDER /COLLEGE (2005)

A.S Law in Law – NAME OF TRAINING PROVIDER /COLLEGE (2004)

A.S English in English – NAME OF TRAINING PROVIDER /COLLEGE (2004)

GCSE in Multiple subjects – St Peter's Secondary School (1998-09 – 2003-07)