Social Work Student at Change Grow Live (CGL) (2025-10 – 2026-03)
- Undertook assessments to identify risk, vulnerability, and safeguarding concerns, contributing to structured support and risk management plans
- Supported safeguarding processes, attended and presented reports at multi-agency meetings such as strat meetings, MARAC, Child Protection Conferences, and ensuring appropriate escalation and documentation
- Maintained accurate, audit-ready records and reports in line with statutory, organisational, and data protection requirements
- Worked collaboratively with external partners (health, police, local authorities) to ensure coordinated, compliant service delivery
Temporary Accommodation Manager at Metropolitan Thames Valley Housing (MTVH) (2025-05 – 2025-09)
- Managed placements and allocations into temporary accommodation, ensuring efficient use of units
- Conducted risk assessments and implemented mitigation plans for all new placements
- Delivered client support through home visits, tenancy guidance, budgeting advice, and welfare signposting
- Liaised effectively with Housing Options (Huntingdon District Council), social workers, and external support agencies
- Oversaw property standards, including inspections, maintenance coordination, and compliance monitoring
- Managed rent accounts, monitored payments, and addressed rent arrears proactively
- Supported residents with move-on planning, ensuring smooth transition into permanent and independent housing
Social Work Student at Compas Charity (2026-01 – 2026-04)
- Provided strengths-based support to children, families and migrant communities
- Delivered tenancy advice and housing guidance to prevent homelessness
- Identified safeguarding risks and participated in multi-agency discussions
- Supported advocacy and early intervention to reduce barriers to services
Ofsted Nominated Individual (Part - Time) at INNOVATIVE SUPPORT SERVICES (2024-08 – 2025-08)
Appointed on a contract basis to provide Responsible Individual leadership through the Ofsted pre-registration process for supported accommodation services for young people aged 16–17, in line with the Supported Accommodation (England) Regulations 2023.
- Led end-to-end pre-registration readiness, acting as the principal Ofsted contact and engaging directly with inspectors to ensure accommodation, safeguarding, staffing, leadership, and governance arrangements met approval requirements
- Developed, reviewed, and quality-assured the full suite of Ofsted-compliant documentation, including policies, procedures, statements of purpose, safeguarding frameworks, and quality assurance systems
- Provided independent oversight of safeguarding, safer recruitment, DBS compliance, mandatory training, and risk management to ensure inspection-ready compliance
- Advised directors and senior leadership on regulatory risk, governance, and sustainability, embedding systems to support successful registration and post-approval compliance
Service Manager at JULIAN SUPPORT (2024-08 – 2024-10)
- Oversaw 24/7 supported accommodation for individuals with mental health and complex needs
- Led staff in delivering person-centred, recovery-focused support plans
- Ensured safeguarding compliance and quality assurance monitoring
- Managed accommodation-based service supporting individuals with complex needs
- Facilitated stakeholder engagement and drove continuous service improvement
Housing Services Manager at LANGLEY HOUSE TRUST (2023-08 – 2024-05)
Leading a multi-service providing housing management, care and support services in five local authorities to ex-offenders leading to successful move on and resettlement to independent living and crime free lives
- Managing services budget and utilise resources to enable effective service in line Langley's Mission and Values
- Ensuring safety management plans and support are in place, in date and reflect individual needs
- Identifying and reviewing suitability of referrals
- Ensuring support staff understand and meet the agreed financial standards on voids, arrears and re-lets
- Responsible for compliance, inspections, and safety management of the services
- Taking lead in the provision of an efficient and effective service managed under MAPPA arrangements, accommodated via Ministry of Justice contract
East of England / South Central Lead at NACRO - CAS2 (2023-03 – 2023-07)
Managing and leading a team of dispersed Team Leaders, providing housing support/management, move on and resettlement to vulnerable people within the criminal justice system such as young people, people mental health issues, complex needs, homelessness, prison leavers and substance misuse issues.
- Ensuring safety management plans and support are in place, in date and reflect individual needs
- Identifying and reviewing suitability of referrals
- Ensuring support staff understand and meet the agreed financial standards on voids, arrears and re-lets
- Working with other internal and external agencies such as statutory and other support services
- Promoting the service, managing the rota and on-call arrangements
- Regular effective team meetings and monitoring through regular one to ones
- Collation of health and safety checks undertaken and necessary remedial action implementation
- Management of safeguarding alerts/incidents
- Keeping track of team goals and KPIs
Housing Services Care Support Manager at METROPOLITAN THAMES VALLEY HOUSING (2021-09 – 2023-03)
Overseeing and Provision of Housing Management advice and guidance to Care Team Leaders & Senior Housing officers for residents over the age of 55 in Extra Care Scheme regulated by CQC
- Ensuring adherence of services to meet with Statutory, Regulatory and Contractual compliance
- Responsible for the overall budget management, preventing overspends and providing value for money services
- Positively promoting tenants independent living, maintaining knowledge and links with community resources
- Identifying and reviewing suitability of accommodation at Housing allocation panel meeting with multi-disciplinary agencies
Safeguarding and Tenancy Sustainment Manager at LEWISHAM HOMES (2022-01 – 2022-04)
Safeguarding Lead for Lewisham Homes, ensuring provision of an excellent, person-centred response to safeguarding and tenancy sustainment concerns
- Develop and maintain effective collaborative working with partner organisations, ensuring vulnerable residents receive high quality support services, are supported to sustain their tenancies, live independently and access services
- Monitoring and auditing cases, ensuring data on vulnerable residents is adequate and accessible
- Responsible for arranging and facilitating the Internal Safeguarding Panel. Proactively identify safeguarding and tenancy sustainment cases, arrange and chair professional
