Erica Serbeth

Hardworking, reliable and adaptable customer service professional with experience in a fast-paced environment. Skilled in communication, teamwork and problem-solving, with a strong focus on providing excellent service and creating positive experiences for customers. Eager to contribute my skills and enthusiasm to a new role where I can continue to learn, grow and make a positive impact within a team.

Restaurant Crew Member - McDonald's - Milton Keynes, United Kingdom

(2022-08)

• Take customer orders accurately and efficiently, ensuring a high level of customer satisfaction.
• Prepare and serve food and drinks to meet quality and hygiene standards.
• Handle cash and card payments confidentially and securely.
• Work as part of a team to keep the restaurant clean, organised and running smoothly.
• Support with stock control, food preparation and basic kitchen duties.
• Maintain a positive and friendly attitude, creating a welcoming environment for all customers.
• Follow health and safety procedures at all times.
• Adapt quickly to busy periods and unexpected situations.

A-Levels - Physiotherapist - Coventry University (2029-09)