
Erika Nielson
Community Engagement Professional | Combining Analytical Precision with Counseling-Based Advocacy & Public Service
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About
I bring a unique combination of analytical precision and deep interpersonal training to this role. My background is in biochemistry, which trained me to be highly detail-oriented, comfortable with complex database systems, and exceptional at following precise clerical protocols—skills that directly apply to managing collections, processing inter-library loans, and utilizing systems like LINKcat.*Currently, I am studying counseling, driven by my deep investment in community welfare and human connection. My counseling training directly translates to the core duties of a Library Assistant: I practice active listening to conduct thorough service interviews, utilize proven de-escalation skills to manage behavior incidents calmly, and write objective, factual reports without editorializing. *Ultimately, I view the public library as the ultimate community equalizer.
I am excited to combine my scientific data skills with my counselor's focus on empathy and equity to ensure the Madison Public Library remains a safe, inclusive, and welcoming beacon for patrons of all backgrounds.
Experience
Scientist – Quality Assurance, cGMP Biomanufacturing at Thermo Fisher PPD (2024-10 – 2026-01)
- Lead quantitative analysis of pharmaceutical compounds using ELISA, HPLC, and ICE instrumentation, ensuring compliance with SOPs and regulatory standards
- Recognized by peers for excellence in workplace safety, demonstrating proactive hazard prevention and contributing to a safer work environment
- Spearheaded collaboration with IT to pilot new instrument software, reducing testing delays and improving throughput
- Serve as a technical resource for a 50-member team, providing troubleshooting, procedural guidance, and workflow optimization
- Recognized for proactively identifying procedural bottlenecks and implementing solutions that improved efficiency without compromising quality
Associate – Downstream/mRNA, cGMP Biomanufacturing at Catalent Pharma Solutions (2024-04 – 2024-09)
- Executed complex purification and mRNA production processes, maintaining "right-first-time" accuracy under GMP requirements
- Initiated and led a Continuous Improvement project that eliminated labeling errors, reducing waste and preventing costly production delays
- Trained and mentored new hires, accelerating onboarding and ensuring operational consistency
- Actively engaged in cross-functional problem-solving to strengthen process reliability and team performance
Capstone Team Lead – Protein Design at University of Wisconsin–Madison (2023-08 – 2023-12)
- Directed the design, expression, and purification of Human Carbonic Anhydrase II variants, applying advanced cloning and protein analysis techniques
- Produced publication-quality data using spectrophotometry, fluorometry, gel electrophoresis, and computational modeling tools
- Presented findings to faculty and peers, highlighting experimental design, troubleshooting, and data interpretation skills
Food Research Institute Scholar at University of Wisconsin–Madison (2023-05 – 2023-09)
- Conducted industry-relevant research on antimicrobial agents in dairy applications, refining pathogen growth and inhibition methods
- Delivered actionable insights to stakeholders, informing product development strategies
Earlier Career Roles at Various
Leadership and service roles in healthcare, education, and hospitality, including Nursing Assistant (UW Hospitals), House Manager/Childcare Supervisor, and Lead Server. Developed adaptability, operational leadership, and customer service excellence in high-demand environments.
Volunteer at Children's Museum (2024-04 – Present)
- Facilitate educational programs, animal care, and interactive exhibits
- Enhance visitor engagement through clear communication and creative activities
Education
B.S. in Biochemistry – University of Wisconsin–Madison (2023-12)
Certification in Nursing Assistant – Madison Area Technical College (2014-12)
Honors in Creative Writing (Fiction & Poetry Workshop) – University of Wisconsin–Madison