Erin O'Boyle
Retail Supervisor and Fine Art Graduate
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About
I am a Fine Art Graduate and Retail Supervisor with over eight years of experience in the cosmetics industry. I pride myself on my innovative approach to customer service and thrive within goal-oriented commercial and creative settings where communication, problem-solving and critical thinking are vital for success.
Experience
Retail Supervisor, Lush Cosmetics, Glasgow, Sept 2016-present
-Managing and motivating the team through feedback and development.
-Delivering excellent customer service with the view of building solid relationships with the public and surrounding businesses.
-Analysing key performance indicators through data software to look for areas of opportunity to optimise business operations within a target drive, competitive market.
-Attending to the administrative duties of the business, acting as a line of communication for customers, external companies and other departments within the business.
-Planning, hosting and facilitating a range of events, including PR and recruitment.
-Carrying out daily banking procedures and health and safety checks.
-Providing training sessions on Health and Safety, Respect at Work, customer experience, product knowledge and core brand values.
Education
The Glasgow School of Art, Glasgow, 2019-2023
BA Hons Fine Art: Sculpture and Environmental Art (2:1)
