Erin Walker

A highly adaptable and personable Front of House and Administrative professional with extensive experience providing exceptional customer service within corporate environments. Confident communicating with people at all levels, including senior executives, VIP visitors and clients, while maintaining a welcoming and warm approach. Highly organized and reliable, with excellent administrative, diary management and reception skills.

A proactive team player who can also work independently using initiative and minimal supervision, with a proven ability to manage multiple priorities in fast-paced environments. Known for being punctual, methodical, approachable and committed to delivering the highest standards of service.

Front of House Administrator & Receptionist - Savills - One Carter Lane

(2024-03)

• Provided administrative support to the building management team and occupiers.
• Organised and coordinated on-site pop-up events and brand activations by liaising with external vendors, scheduling visits, and managing the reception lobby space to enhance the occupier and visitor experience.
• Managed the front of house reception area, ensuring a professional and welcoming experience for all visitors.
• Greeted and assisted clients, occupiers and VIP guests, directing them to the appropriate meeting rooms.
• Coordinated meeting room bookings and ensured rooms were prepared to a high standard.
• Handled telephone and email enquiries professionally and efficiently.
• Maintained accurate visitor records and supported daily office operations.

Junior Administrative Assistant - Allspring Global Investments - International Client Group

(2023-08 - 2024-03)

• Planned diaries and scheduled meetings by sending calendar invitations.
• Performed reception duties and escorted guests to meeting rooms.
• Booked flights, hotels and restaurant reservations for staff and clients.
• Printed, prepared and bound presentation and meeting documents.
• Provided administrative support to the International Client Group team.

Front of House Administrator & Receptionist - Savills - Bow Bells House

(2022-11 - 2023-08)

• Worked as the sole Front of House Receptionist managing the visitor management system.
• Dealt professionally with staff at all levels, including board members, CEOs, VIP visitors and landlords.
• Organised and coordinated pop-up events within the reception lobby throughout the year.
• Served as a Fire Marshal and First Aider and completed in-house customer service training.
• Scheduled diary invitations for events and on-site meetings.
• Produced monthly and quarterly reports for the Building Manager and Line Manager.
• Approved engineer jobs on the eLogbook system and allocated the correct completion times.

Sales Assistant (Part Time) - Budgens - Retail

(2020-07 - 2022-11)

• Provided excellent customer service in a busy retail environment.
• Assisted customers with enquiries and purchases.
• Replenished stock and maintained high merchandising standards.
• Operated tills and processed transactions accurately.
• Worked flexibly across departments to support the wider team.
• Contributed to maintaining the supermarket's positive reputation within the local community.

Secondary School Curriculum - Brentwood County High School, Brentwood (2015 - 2017)

GCSE-level qualifications - English, Mathematics, Science - Home Education (2017 - 2020)