Erin Williams

I'm an honest and reliable individual that's seeking a role that allows me to further develop my customer service skills and showcase my adaptable skill-set and confident personality. I thrive when meeting new people and work effectively both independently and as part of a team, consistently bringing a positive and motivated approach to my work.

Sales Assistant - Card Factory

(2025-03 - 2025-04)

• Accurately processed both card and cash payments.
• Replenished stock, following all manual handling safety procedures.
• Ensured the shop floor was always clean and tidy, and reporting otherwise.

Customer Service Advisor - Sports Direct

(2023-09 - 2024-05)

• Completed stock take and processed deliveries, ensuring correct stock quantity.
• Provided excellent customer service, and actively solved problems.
• Pushed sales, achieving KPIs and upselling targets.

General Assistant - Common Leys Farm Campus

(2023-06 - 2023-07)

• Cleaned out various animal enclosures, including horses, reptiles and rodents.
• Adhered to all health and safety, ensuring both mine and the animals' welfare.
• Assisted with the training of a barn owl, also supervised other animals.

Level 2 Diploma - Animal Care (2023)

GCSE - English and maths (2021)