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Esa Yen

Esa Yen

Healthcare Assistant

Talent
BirminghamMember since November 5, 2026
Person-Centred Care DeliveryMental Health & CAMHS SupportRisk Assessment & SafeguardingMedication AdministrationPMVA & MAPA (De-escalation Techniques)Care Planning & DocumentationBehaviour ManagementCommunication & Interpersonal SkillsTeamwork & Independent WorkingSupporting Independence & Life SkillsHome Care Support
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Person-Centred Care DeliveryMental Health & CAMHS SupportRisk Assessment & SafeguardingMedication AdministrationPMVA & MAPA (De-escalation Techniques)

About

Compassionate and dedicated Healthcare Assistant with over 3 years’ experience delivering high-quality, person-centred care across mental health, forensic, CAMHS, and home care settings. Experienced in supporting individuals with complex mental health needs, behavioural challenges, and daily living requirements. Strong ability to work independently and within multidisciplinary teams to promote recovery, wellbeing, and independence.

Skilled in safeguarding, risk management, and crisis intervention. I am also a Mental Student Nurse.

Experience

Healthcare Assistant at Fairway Home Care (2026-05 – Present)

  • Provide high-quality care to residents within a nursing home environment, ensuring dignity, privacy, and respect
  • Support elderly residents and individuals with complex needs, including dementia and physical health conditions
  • Assist with all aspects of personal care, including bathing, dressing, grooming, and continence care
  • Support residents with mobility using appropriate equipment (hoists, walking aids) and safe moving & handling techniques
  • Administer medication in line with care plans and MAR charts
  • Monitor residents’ physical and mental health, reporting any changes to senior staff or nurses
  • Assist residents with feeding, hydration, and meeting nutritional requirements
  • Provide emotional support and companionship to enhance wellbeing and reduce isolation
  • Maintain accurate care records and documentation in line with CQC standards
  • Support end-of-life care in a respectful and compassionate manner
  • Work closely with nurses and multidisciplinary teams to deliver consistent and effective care
  • Follow safeguarding procedures and infection control policies at all times

Health Care Assistant at Ketonance Care Specialists Ltd (2022 – 2025)

Placement: Ardenleigh CAMHS Unit (NHS)

  • Supported young people with complex mental health conditions in a secure CAMHS setting
  • Conducted observations to ensure patient safety (including enhanced levels where required)
  • Reported changes in mental health, risks, and incidents promptly
  • Maintained accurate documentation and daily reports
  • Delivered care in line with individual care plans
  • Assisted with personal care and encouraged independence
  • Built therapeutic relationships to support emotional wellbeing
  • Facilitated structured activities and group sessions
  • Managed challenging behaviour using PMVA/MAPA techniques
  • Escorted patients to appointments and external activities
  • Worked effectively within a multidisciplinary team
  • Promoted independence, choice, and empowerment in all interactions

Education

– Embark Health & Social Care Programme (2026-04)

GCE Advanced Level (2021)

GCE Ordinary Level (2019)

Skills

Healthcare Assistant

Reviews

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