Ese Winnie

First Class Honours Real Estate graduate with practical experience in property viewings, inspections and customer service within the property sector. Confident in building relationships with clients, managing appointments and representing property professionals with a high standard of professionalism and attention to detail. A proactive and commercial individual with strong communication skills, sales experience and a genuine passion for property, now seeking to build a successful career in estate agency.

Property Viewing Agent at Viewber (2026-01 – Present)

• Conduct independent property viewings on behalf of estate agents, landlords and property professionals.
• Carry out property inspections and provide detailed post-viewing reports, including client feedback and level of interest.
• Manage secure access to properties using key boxes and follow agency procedures.
• Represent clients professionally and maintain strong communication with both office teams and prospective buyers/tenants.
• Work independently across multiple locations, managing appointments efficiently and ensuring a high standard of service.

Customer Service Advisor at MAC Cosmetics Campaign (2025-01 – 2025-12)

All Day PA

• Manage a high volume of inbound and outbound customer calls, delivering exceptional customer service.
• Build rapport quickly with customers, resolving enquiries and providing tailored solutions.
• Use CRM systems to accurately manage customer information and interactions.
• Work towards daily performance and quality targets in a fast-paced environment.
• Demonstrate strong communication, active listening and problem-solving skills.

Airbnb Co-Host / Property Manager (2024-01 – 2024-12)

• Manage short-term rental properties on behalf of private owners.
• Handle guest communication, bookings and check-in/check-out.
• Coordinate cleaning, maintenance and property readiness.
• Resolve guest issues promptly and maintain high satisfaction ratings.

Marketing & Business Development Assistant at Rebodied Aesthetics (2023-05 – 2023-12)

• Managed and responded to customer enquiries across social media platforms.
• Promoted services and business offerings to client enquiries professionally.
• Analysed engagement insights to support content and marketing strategy.
• Supported business growth through customer engagement and digital marketing.

Beauty Sales Assistant at Erborian Skincare (2023-01 – 2023-04)

• Delivered exceptional customer service in a luxury skincare environment.
• Achieved weekly sales targets through product recommendations and upselling.
• Built strong relationships with customers through personalised consultations.
• Maintained premium merchandising and store presentation standards.

BSc (Hons) in Real Estate – University of Salford (2022-09 – 2025-06)

A-Levels in Business – Manchester College (2019-09 – 2022-06)