Esma Amirshah

Enthusiastic and dependable professional with strong communication and problem-solving skills. Experienced in providing administrative and front-line support, assisting diverse individuals, and ensuring a positive customer experience. Adaptable and multilingual, committed to delivering excellent service, resolving concerns efficiently, and contributing to a welcoming and supportive environment.

Retail Assistant at R&J Hillis (2025-11 – Present)

• Assist with stock checks and inventory
• Receive, unpack, price, and organize new merchandise
• Operate the cash register and handle transactions

Recreation Technician at City of Corner Brook (2025-01 – 2025-08)

• Organized and supervised recreational activities, events, and programs
• Managed booking systems and supported daily administrative operations
• Ensured safe and welcoming facilities for members

Flight Attendant at AirCanada Rouge (2023-10 – 2024-02)

• Ensured mandatory safety procedures are followed, including arming and disarming of aircraft exits
• Engaged with passengers throughout the flight to create a comfortable environment
• Handled onboard incidents and emergencies

Customer Service Representative at HomeSense (2019-06 – 2021-07)

• Handled customer inquiries, exchanges and refunds with professionalism
• Assisted with placing orders and maintained a positive customer experience
• Promote special offers, seasonal products, and new merchandise

Master of Optometry in Optometry – Ulster University (2025-09)

Bachelor of Science in Nursing in Nursing – McMaster University (2018-09 – 2022-05)