Administrator - 2Agriculture
(2025-10)
- Carrying out a wide range of day-to-day administrative duties within a busy office environment
- Managing incoming phone calls and responding to email enquiries professionally and efficiently
- Assisting with fleet administration, including vehicle records and general coordination
- Sorting and distributing incoming and outgoing post
- Maintaining accurate records, updating databases and filing documentation
- Supporting colleagues and management with general office administration tasks
- Providing excellent customer service and acting as a first point of contact for enquiries
- Using Microsoft Office systems including Outlook, Word and Excel
- Handling confidential information with professionalism and discretion
Receptionist - Mediafleet
(2024-04 - 2025-05)
- Welcomed guests and clients in a friendly and professional manner
- Handled incoming telephone calls and relayed accurate messages
- Answered and directed calls using a multi-line telephone system
- Carried out day-to-day administrative tasks to support staff needs
- Responded promptly to email enquiries and customer queries
- Delivered excellent hospitality and customer service throughout client visits
Customer Service Advisor - Oxfordshire County Council
(2022-03 - 2024-02)
- Responded to enquiries by phone and email for the Homes for Ukraine scheme
- Worked closely with internal teams and made referrals where required
- Researched information to help resolve issues for hosts and guests
- Delivered personalised customer service and resolved account queries
- Maintained accurate logs, records and documentation
- Updated databases with accurate customer information and timely data entry
Barista - Starbucks
(2021-01 - 2022-03)
- Prepared drinks and served customers in a fast-paced environment
- Maintained cleanliness and followed health and safety procedures
- Provided excellent customer service and handled customer requests accurately
- Trained new staff on company processes and product preparation
Waitress - The Three Horseshoes
(2019-03 - 2020-12)
- Delivered high standards of customer service in a busy hospitality environment
- Managed table bookings via phone and email
- Responded quickly to customer needs and resolved issues professionally
- Worked effectively with team members to complete tasks
Veterinary Assistant - Medivet
(2017-11 - 2019-01)
- Assisted with surgery, kennels and reception duties
- Supported with medications, emergencies and patient care
- Worked occasional weekends at a 24-hour practice
- Maintained cleanliness and operable treatment rooms
