Esmée Rose Bowers

Friendly, reliable, and enthusiastic individual with experience in customer service and working in fast-paced environments. I have a genuine passion for animals and enjoy caring for them. Through my role at McDonald's, volunteering opportunities, and personal experience looking after pets, I have developed excellent communication, empathy, teamwork, and organisational skills. I am hardworking, quick to learn, and excited to bring my positive attitude and love for animals to Pets at Home.

Crew Member - McDonald's

• Packed customer orders accurately and efficiently.
• Handed food and drinks to customers in a friendly and professional manner.
• Delivered excellent customer service in a busy, fast-paced environment.
• Worked closely with colleagues to ensure orders were completed quickly and accurately.
• Maintained a clean and organised work area.
• Communicated effectively with customers and team members.

Tour Guide Assistant - Anglican Cathedral

• Assisted with guided tours alongside my mum.
• Welcomed visitors and answered questions.
• Developed confidence speaking with members of the public.
• Helped create a friendly and enjoyable experience for visitors.

Careers Fair Volunteer - Liverpool City College

• Assisted staff in organising and running a careers fair.
• Helped visitors and provided information when needed.
• Worked as part of a team to ensure the event ran smoothly.

Careers Advisor Meeting Participant - Liverpool City College

Participated in a meeting with a careers advisor to showcase the excellent support provided by Liverpool City College's support team.

• Developed confidence in professional communication and representing my college.

Teamwork Skills Group Member - School

• Helped organise and run a successful school bake sale.
• Worked collaboratively with others to plan and complete tasks.
• Led a PE class for primary school pupils, building leadership, confidence, and communication skills.

GCSE - Liverpool City College

Secondary education - Halewood Comprehensive School