Esraa Fathe

Highly motivated and detail-oriented administrative and healthcare professional with a Bachelor's degree in Finance and Banking and over four years of experience in medical administration, customer service, nursing support, and office management. Currently working as a Nurse and Administrative Secretary in an Orthopedic Clinic, where I have developed comprehensive knowledge of clinic operations and administrative procedures. Experienced in managing appointments, organizing patient records, coordinating daily administrative activities, and delivering exceptional customer service.

Nurse & Administrative Secretary - Orthopedic Clinic

(2021-01)

• Provide nursing support and assist physicians during patient consultations and medical procedures.
• Manage patient appointments and coordinate daily clinic schedules.
• Handle patient registration, medical records, and confidential documentation.
• Perform comprehensive administrative and secretarial duties.
• Coordinate communication between patients, physicians, laboratories, and healthcare providers.
• Manage billing procedures and financial transactions.
• Utilize Microsoft Office and digital systems for reporting, scheduling, and documentation.

Administrative Assistant - Sweets Factory

• Managed archiving and documentation systems.
• Prepared daily reports for multiple branches.
• Monitored staff performance and daily operations.

Administrative Supervisor - Youth Center – Jerash

• Supervised daily administrative operations.
• Organized community events and internal activities.
• Prepared reports and official documentation.
• Coordinated administrative workflows.

Program Coordinator - Youth Center – Ministry of Youth

• Organized training programs and workshops.
• Coordinated participants and training schedules.
• Followed up on program implementation.
• Prepared evaluation reports and administrative documentation.

Social Worker - Family & Childhood Department

• Worked closely with families and children.
• Conducted follow-up activities and case documentation.
• Organized awareness campaigns and social programs.
• Prepared reports and supported community initiatives.

Bachelor's Degree - Finance & Banking - Jadara University