Esther Ogbebute
Senior Support Worker / Shift Leader — Disability & Respite Services
About
Compassionate and reliable Support Worker with over 6 years' experience delivering person-centred care to adults with complex mental health, behavioural and social care needs across supported living and healthcare settings. Experienced in safeguarding, risk management, care coordination and multidisciplinary working, with a strong track record of promoting dignity, independence and choice for vulnerable adults. Skilled in accurate documentation and electronic record-keeping, and confident supporting shift handovers and day-to-day service delivery within regulated, CQC-inspected environments.
Comfortable working flexibly across a 24-hour, 7-day rota, including weekends, and committed to supporting a positive, well-organised staff team while upholding the values and regulatory obligations of a respite service for people with disabilities.
Experience
Mental Health Support Worker - Luv to Care Ltd
(2024-12)
- Delivered person-centred support to individuals with complex needs in supported living settings, promoting dignity, choice and independence in line with person-centred and regulatory standards.
- Maintained accurate daily records, DR5 updates and incident reports, ensuring compliance with safeguarding and regulatory requirements — directly transferable to CQC-compliant reporting in a respite setting.
- Conducted wellbeing observations, supported assessment processes and escalated concerns promptly and appropriately, reflecting sound judgement under a duty of care.
- Liaised and coordinated with doctors, social workers, families and multidisciplinary teams to manage care, appointments and reviews — experience directly applicable to working alongside a Registered and Deputy Manager.
- Promoted independence, emotional wellbeing and positive outcomes through strengths-based, activity-focused support.
Support Worker - Voyage Care
(2023-06 - 2024-11)
- Provided tailored one-to-one support and key working sessions to promote recovery, independence and wellbeing, actively encouraging choice and engagement in activities.
- Supported individuals with daily living skills and community engagement while maintaining dignity and respect at all times.
- Completed accurate documentation, medication records and professional shift handovers in line with safeguarding procedures — core to smooth day-to-day running of a service.
- Responded professionally to challenging situations using de-escalation and calm, effective communication, supporting colleagues in maintaining a safe environment.
- Worked collaboratively with colleagues and external professionals to support individual care plans, demonstrating the teamwork and reliability needed to help lead a shift.
Mental Health Worker - Newcross Healthcare Solutions
(2021-12 - 2023-06)
- Delivered mental health support across fast-paced healthcare environments while maintaining consistently high standards of care and compliance.
- Maintained detailed documentation and clear communication with healthcare professionals, supporting continuity of care across shifts.
- Built strong therapeutic relationships through active listening, encouragement and person-centred support.
- Followed safeguarding, medication and risk management procedures in accordance with organisational policy and regulatory obligations.
- Supported service users to maintain safety, independence and wellbeing, adapting approach to individual needs.
Education
MSc - International Business Management - University of Wolverhampton
Postgraduate Diploma - Southampton Solent University
BSc - Sociology - University of Lagos
