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Esther Ogbebute

Esther Ogbebute

Senior Support Worker / Shift Leader — Disability & Respite Services

Birmingham, BirminghamMember since September 4, 2024
Person-Centred Support & Promoting IndependenceWorking knowledge of CQC Regulatory Framework and care standardsSafeguarding & Risk ManagementCare Reviews, Support Planning & Care CoordinationShift Handovers, Documentation & Electronic Record-KeepingMultidisciplinary Team WorkingCommunication, Relationship-Building & De-escalationStrengths-Based, Outcome-Focused PracticeFlexible availability across 24/7 rota, including weekendsSafeguarding, confidentiality and professional boundaries
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About

Compassionate and reliable Support Worker with over 6 years' experience delivering person-centred care to adults with complex mental health, behavioural and social care needs across supported living and healthcare settings. Experienced in safeguarding, risk management, care coordination and multidisciplinary working, with a strong track record of promoting dignity, independence and choice for vulnerable adults. Skilled in accurate documentation and electronic record-keeping, and confident supporting shift handovers and day-to-day service delivery within regulated, CQC-inspected environments.

Comfortable working flexibly across a 24-hour, 7-day rota, including weekends, and committed to supporting a positive, well-organised staff team while upholding the values and regulatory obligations of a respite service for people with disabilities.

Experience

Mental Health Support Worker - Luv to Care Ltd

(2024-12)

  • Delivered person-centred support to individuals with complex needs in supported living settings, promoting dignity, choice and independence in line with person-centred and regulatory standards.
  • Maintained accurate daily records, DR5 updates and incident reports, ensuring compliance with safeguarding and regulatory requirements — directly transferable to CQC-compliant reporting in a respite setting.
  • Conducted wellbeing observations, supported assessment processes and escalated concerns promptly and appropriately, reflecting sound judgement under a duty of care.
  • Liaised and coordinated with doctors, social workers, families and multidisciplinary teams to manage care, appointments and reviews — experience directly applicable to working alongside a Registered and Deputy Manager.
  • Promoted independence, emotional wellbeing and positive outcomes through strengths-based, activity-focused support.

Support Worker - Voyage Care

(2023-06 - 2024-11)

  • Provided tailored one-to-one support and key working sessions to promote recovery, independence and wellbeing, actively encouraging choice and engagement in activities.
  • Supported individuals with daily living skills and community engagement while maintaining dignity and respect at all times.
  • Completed accurate documentation, medication records and professional shift handovers in line with safeguarding procedures — core to smooth day-to-day running of a service.
  • Responded professionally to challenging situations using de-escalation and calm, effective communication, supporting colleagues in maintaining a safe environment.
  • Worked collaboratively with colleagues and external professionals to support individual care plans, demonstrating the teamwork and reliability needed to help lead a shift.

Mental Health Worker - Newcross Healthcare Solutions

(2021-12 - 2023-06)

  • Delivered mental health support across fast-paced healthcare environments while maintaining consistently high standards of care and compliance.
  • Maintained detailed documentation and clear communication with healthcare professionals, supporting continuity of care across shifts.
  • Built strong therapeutic relationships through active listening, encouragement and person-centred support.
  • Followed safeguarding, medication and risk management procedures in accordance with organisational policy and regulatory obligations.
  • Supported service users to maintain safety, independence and wellbeing, adapting approach to individual needs.

Education

MSc - International Business Management - University of Wolverhampton

Postgraduate Diploma - Southampton Solent University

BSc - Sociology - University of Lagos

Skills

Senior Support Worker / Shift LeaderDisability & Respite Services

Reviews