Gas engineer - Prestige Services
(2026-01)
- Delivering end-to-end servicing and repairs to domestic gas and oil boilers, improving system efficiency and reliability
- Diagnosing faults and implementing effective solutions to fix the appliances, showing a strong analytical and technical based problem solving skills
- Building strong relationships within the team and customers through clear communication and reliable service delivery.
First call operative - Wales and West Utilities
(2021-06 - 2025-12)
- Managing high priority gas incidents, making rapid risk assessments on the ground to ensure public safety and property conservation.
- Diagnosing and resolving complex gas leaks across domestic and external environments, consistently delivering a safe outcome
- Acting as a point of call during critical gas incidents, maintaining good communication with the public
- Collaborating with other teams to resolve pressure issues across the network, showing good team work and operational efficiency
Service and breakdown engineer - Mark Pollard Heating Services
(2019-12 - 2021-06)
- Servicing and repairing a range of gas/oil appliances including, boilers, cookers and fires
- Diagnosing faults and fixing problems efficiently, mostly working independently
- Building good relationships with customers through reliable work and honest communication.
- Attending additional manufacturer training to further develop knowledge and to continue my professional development regarding new ways to solve/ fix a problem
Royal Marine Commando - Royal Navy
(2013-09 - 2020-01)
- Operating in a high pressure and high risk environment during a 6 month Tour of Afghanistan in 2018
- Working with multiple national units across the globe to deliver training and mentorship to foreign nationals, presenting excellent communication skills alongside strong team work and people management.
- Confidently working under constant pressure, managing time effectively and adapting to different conditions, such as assessing risks and adapting plans quickly.
- Conducting drone reconnaissance for specific targets and locations providing important Intel on the ground showing a good level of technical ability
- Spot mapping, navigating from point to point in hostile environments through a series of numbered/ coloured link up points along a map
- Maintaining high standards in both physically and mentally demanding conditions
- Tactical medical training, with the focus on keeping someone alive until you can reach a hospital or medical help.
- Conducting close protection meetings for highly ranked military personnel, in constant communication back to the team and keeping alert and situationally aware
