Senior Solutions Engineer
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Strong Passion in finding Solutions and troubleshooting.
Also a ball of positivity and creativity, and a goof ball too.
Achieved CyberEssentials Plus by implementing last-
minute security measures and participating in audits.
Led IT vendor machine project: handled vendor selection,
negotiations, and procurement.
Supported Google environment and managed a large
Apple device fleet with Addigy MDM.
Automated intercom service desk workflows, resolving
40% of tickets monthly by automated responses.
Led a Role-Based Access Control (RBAC) project,
reviewing, auditing, and implementing a Principle of Least
Privilege Access Management System.
Spearheaded the rollout of Apple device infrastructures using Jamf for 1000+ devices across multiple sites,
demonstrating project management acumen and technical proficiency.
Diversified skill set by engaging in web development,
graphic design, and marketing initiatives, showcasing a blend of technical and creative talents.
Technologies administered: Jamf Pro, Microsoft Intune,
Webflow, Docusign, Atlassian Suite, Microsoft Azure,
Office 365.
Enabled end-to-end production testing without disrupting service through innovative use of Cognito Groups.
Worked with AWS, JavaScript, NodeJS, Docker, Jenkins,
Serverless Framework, Swift; managed CI/CD pipelines with Jenkins.
Achieved CyberEssentials Plus Certificate and ISO 27001,
highlighting teamwork and communication skills.
Deployed Jamf Pro for 200+ employees, enhancing remote onboarding and system administration efficiency.
University of Greenwich | Sept 2015 - Jul 2018
