Eurides Almeida

A reliable and motivated individual with strong administrative and organisational skills, gained through experience in customer service, finance, and office environments. Experienced in managing records, supporting teams, and handling client interactions. Currently seeking an administrative role where I can utilise my skills while continuing to develop professionally.

Volunteer Advisor Assistant at Citizens Advice (2026-01 – Present)

• Completed certified training in Cyber Security, Data Protection, and Health & Safety
• Welcoming and assisting clients in a professional and friendly manner
• Creating and updating client records using the Casebook system
• Scanning and uploading documents accurately to maintain records
• Supporting advisors with administrative tasks and ensuring confidentiality

Crew Member at McDonalds (2018-09 – Present)

• Delivered excellent customer service in a fast-paced environment
• Worked efficiently across multiple stations while maintaining high standards
• Demonstrated teamwork, time management, and reliability
• Follow strict food‑safety and hygiene guidelines
• Use POS systems to process payments accurately in a timely manner
• Handle customer complaints and ensure a positive dining experience

Budget Administration Officer at Government Department (2011-01 – 2018-04)

• Managed and monitored financial and administrative records
• Supported budget planning and reporting processes
• Maintained accurate documentation and service records
• Collaborating with various departments to align budgetary needs with strategic goals
• Worked collaboratively to meet organisational targets

Bookkeeping Assistant at ABC Accounting Office (2010-07 – 2010-12)

• Maintained accurate financial and administrative records
• Processed invoices and handled documentation
• Ensured data accuracy and organisation across multiple accounts

Business Administration Level 2 – Future Skills at MediaCityUK (2019-09)

Bookkeeping Levels 1, 2 & 3 – Future Skills at MediaCityUK (2019-09)

Functional Skills English Levels 1 & 2 – Future Skills at MediaCityUK (2019-09)

ESOL Levels Entry 3, 1 & 2 – Future Skills at MediaCityUK (2019-09)

IT for ESOL Level 1 – Future Skills at MediaCityUK (2019-09)

Degree in Economics – University Portucalense (2003-09 – 2007-07)