Evan North

Motivated and dependable professional with experience in fast-paced environments. Known for reliability, adaptability, and strong time management. Committed to delivering high-quality results, both independently and in teams. Prioritizes professionalism and effective communication, building positive relationships with colleagues and clients. Full driver's license, ensuring reliable travel to work.

Swimming Pool technician at Clear Water Marine Technology (2024-04 – Present)

In this position, I have developed and honed my professionalism and management skills due to the high caliber of our client base. Working within a small but impactful business, I have gained significant expertise in maintaining and overseeing the operations of large swimming pools, spas, and steam rooms. Given the business's extensive reach, maintaining the highest standards of professionalism is essential, as we operate without the support of a corporate chain.

• Ensuring the optimal functioning of pumps, filters, dosing panels and other essential equipment.
• Performing thorough cleaning and maintenance of large swimming pools, spas and steam rooms.
• Managing time effectively to accommodate client schedules and appointments.
• Operating a van safely and efficiently, navigating extensive driving hours and the challenges of London traffic.

Delivery Driver at Argos (2021-11 – 2024-04)

In this position, I have consistently faced and overcome the challenges presented by UK road conditions, all while delivering outstanding customer service. This role is critical to the success of our store, as it directly impacts the store's primary source of income. It requires a balance of efficiency, professionalism, and problem-solving, ensuring customer satisfaction and smooth operations.

• Timely delivery of customer orders, while effectively monitoring road and traffic conditions to meet designated time frames.
• Safely and efficiently loading a 3.5t van, ensuring parcels are organized for easy delivery, maximizing space for larger loads, and minimizing the risk of damage to both goods and self.
• Collecting unwanted or damaged items, handling each customer interaction with the utmost professionalism and courtesy, even in challenging situations.
• Applying excellent time management skills to ensure all deliveries are completed, returns are handled, and the van is ready for the next load within the required timeframes.

Cinema Host at Odeon (2018-12 – 2019-10)

This position was primarily customer-facing, with additional responsibilities focused on maintaining a clean and organized environment. My role required effective communication, attention to detail, and the ability to handle various tasks efficiently.

• Operating tills and handling cash transactions with accuracy and professionalism.
• Advising customers on the appropriate complaint procedures and ensuring their concerns were addressed promptly.
• Delivering exceptional customer service, providing information on services such as screening times and other relevant details.
• Performing general cleaning duties and operating a compactor to manage waste disposal efficiently.
• Training and mentoring new staff members, ensuring they understood company procedures and provided high-quality service.

Cinema Host at Odeon (2020-10 – 2021-11)

This position was primarily customer-facing, with additional responsibilities focused on maintaining a clean and organized environment. My role required effective communication, attention to detail, and the ability to handle various tasks efficiently.

• Operating tills and handling cash transactions with accuracy and professionalism.
• Advising customers on the appropriate complaint procedures and ensuring their concerns were addressed promptly.
• Delivering exceptional customer service, providing information on services such as screening times and other relevant details.
• Performing general cleaning duties and operating a compactor to manage waste disposal efficiently.
• Training and mentoring new staff members, ensuring they understood company procedures and provided high-quality service.

Delivery Driver at Metro Foods (2019-11 – 2020-09)

In this role, I was responsible for delivering a range of food products to over 30 restaurants across London during the night shift, from 9 PM to 6 AM. I was entrusted with keys to multiple businesses, ensuring secure and responsible access while completing deliveries and locking up premises afterward.

• Adhering to food safety guidelines to ensure proper storage of both frozen and fresh items during delivery.
• Maintaining accurate and up-to-date records of all deliveries to ensure smooth operations and accountability.
• Handling returns and damaged goods appropriately, ensuring compliance with company procedures and maintaining professionalism with clients.
• Safely and efficiently loading a 3.5t van, ensuring parcels are organized for easy delivery, maximizing space for larger loads, and minimizing the risk of damage to both goods and self.
• Collecting unwanted or damaged items, handling each customer interaction with the utmost professionalism and courtesy, even in challenging situations.
• Applying excellent time management skills to ensure all deliveries are completed, returns are handled, and the van is ready for the next load within the required timeframes.

Sales Assistant at Home Bargains (2016-09 – 2018-08)

In this customer-facing position, I was responsible for engaging with customers in a friendly and professional manner, while also supporting key operational tasks such as stocking and organizing inventory. My role required excellent communication skills and attention to detail to ensure smooth store operations.

• Stocking shelves with items from the morning's delivery, ensuring the store was well-organized and fully stocked.
• Addressing customer queries promptly and efficiently, providing a positive and helpful experience.
• Handling cash and managing tills, ensuring accurate transactions and financial integrity.
• Performing general warehouse duties, including cleaning, organizing, and maintaining stock levels.

BTEC level 2 and 3 in Games Development – South Essex College (2013 – 2015)

GCSE – King Edmund School (2008 – 2013)

BTEC diploma in Science and Construction – King Edmund School (2008 – 2013)