Evelyn Arcturus

I am an experienced and dependable retail professional with a strong background in customer service, stock management, merchandising, and team support. Having worked in fast-paced, customer-facing environments such as Primark, Thorntons, and Odeon, I have consistently demonstrated my ability to deliver excellent service, manage high-volume tasks, and uphold brand standards.

In addition to my retail experience, I have developed a wide skill set through leadership roles and self-employment, including managing business operations, coordinating events, and mentoring others. As a keyholder and volunteer at The Queerish Bookshop, I successfully handled opening and closing procedures, supported community engagement events, and provided a welcoming and inclusive retail space.

My ability to adapt, communicate effectively, and support colleagues makes me a valuable team player. With strong IT skills, attention to detail, and proven reliability, I am confident in my ability to contribute positively to any retail environment.

Assistant Accountant Apprentice at We're Wolf Cleaning (2025-09 – Present)

• Maintained accurate financial records and bookkeeping documentation.
• Processed staff timesheets and calculated wages.
• Supported the day-to-day administration of business operations.
• Ensured records remained organised, accurate and up to date.
• Assisted with general office administration and financial reporting.

Administrative Intern (Strategy, Planning & Budgets) at HM Treasury – Darlington Economic Campus (2025-04 – 2025-05)

• Coordinated internal meetings, events and VIP visits.
• Produced internal newsletters and communications.
• Monitored media coverage and prepared information for colleagues.
• Assisted with stakeholder engagement and outreach activities.
• Supported the Strategy, Planning and Budgets team with administrative tasks.

Founder & Game Developer (Self-employed) at Arcturus Game Studios (2020-09 – Present)

• Managed business administration, budgeting and financial records.
• Organised project schedules and prioritised competing workloads.
• Maintained documentation and project records.
• Managed communications, marketing and customer enquiries.
• Demonstrated strong organisational and problem-solving skills while working independently.

Volunteer Bookshop Assistant & Keyholder at The Queerish Bookshop, Darlington (2024-09 – 2025-02)

• Assisted customers and handled enquiries professionally.
• Operated tills and maintained accurate cash records.
• Carried out opening and closing procedures.
• Supported community events and coordinated volunteers.
• Maintained organised stock and retail displays.

Retail Assistant at Primark, Darlington (2021-12 – 2024-04)

• Delivered excellent customer service in a busy retail environment.
• Processed transactions accurately using POS systems.
• Maintained stock records and merchandising standards.
• Supported onboarding and mentoring of new team members.
• Managed multiple priorities while maintaining high service standards.

Cinema Host at Odeon Cinema (2021-07 – 2021-11)

• Assisted customers with enquiries and ticketing.
• Processed payments and maintained accurate cash handling.
• Supported daily operational and administrative tasks across multiple departments while maintaining excellent customer service.
• Worked effectively within a busy team environment.

Games Programmer at Psychohound Studio (Remote) (2020-09 – 2021-03)

• Managed workload independently while working remotely.
• Maintained accurate project documentation, tracked progress and communicated updates with colleagues.
• Worked to deadlines while collaborating with distributed teams.

Customer Assistant at Thorntons, Darlington (2019-12 – 2020-05)

• Maintained accurate stock records, processed deliveries and ensured merchandising standards were consistently met.
• Processed transactions accurately using POS systems.
• Assisted with stock records, cash reconciliation and day-to-day store administration.
• Supported onboarding and mentoring new team members.
• Managed multiple priorities while maintaining high service standards.

NCFE Level 2 in Digital Promotion for Business (2025)

Prince's Trust Enterprise Programme (2024)

BSc (Hons) in Technical Game Development (2016 – 2019)

BTEC in Creative Media Production (2014 – 2016)