Sales Associate & Key Holder
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Self-motivated, enterprising and ambitious; accompanied by proven time management and teamwork skills. Proficient in business operations, customer-focused professional with proven experience delivering high-quality customer service and meticulous attention to detail when implementing procedures. Conscientious and vehement candidate successful at managing multiple priorities with a positive and productive attitude.
Capitalising on immediate learning abilities, alongside excellent communication skills with the ability to work effectively in fast-paced environments. Amiable, Affable and Cordial, customer-focused retail professional delivering exceptional customer service. Experienced in advising customers, face to face, digital and telephone interactions, achieving sales targets, making timely decisions, building positive relationships and rapport with customers.
Sales Associate & Key Holder - The Perfume Shop - Manchester Arndale Centre
(2023-07 - 2026-02)
Delivered high-quality customer service by assisting customers in selecting fragrances based on preferences and needs. Demonstrated strong product knowledge of perfumes, brands and scent profiles; working alongside luxury brands, including Dior, Chanel and Tom Ford. Building positive customer relationships to encourage repeat business.
Promoting fragrances and upsold complementary products to increase sales. Additionally, handling sales transactions accurately using POS systems, maintaining attractive product displays, managing stock levels and resolving customer inquiries and complaints professionally. Proactively engage customers to drive sales and meet sales targets.
GCSE - Hollingworth Academy (2017-09 - 2022-06)
GCSE - English Literature - Hollingworth Academy (2017-09 - 2022-06)
GCSE - English Language - Hollingworth Academy (2017-09 - 2022-06)
GCSE - Art and Design - Hollingworth Academy (2017-09 - 2022-06)
GCSE - Business Studies - Hollingworth Academy (2017-09 - 2022-06)
GCSE - Mathematics - Hollingworth Academy (2017-09 - 2022-06)
GCSE - Religious Education - Hollingworth Academy (2017-09 - 2022-06)
A Level - Fine Art - Rochdale Sixth Form College (2022-09 - 2024-06)
A Level - Sociology - Rochdale Sixth Form College (2022-09 - 2024-06)
A Level - Business Studies - Rochdale Sixth Form College (2022-09 - 2024-06)